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Jaguar Land Rover Annapolis
Annapolis, MD
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The problem wasn’t solved I have to bring the vehicle back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the sque back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the squeaks have become not prominent. More
Professional, Patient, Unstandable and Knowledgeable. Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purc Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purchase experience. He was respectful, professional, patient, flexible and knowledgeable. Overall it was a dignified process and I am grateful for Calvin's sales expertise and integrity. I encourage prospective customers to please request Calvin's assistance because you will be in good hands. Thank you for this opportunity to share my review. ChristyL More
Jonathon is always so helpful and kind! He explains everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! More
My tire blew out on the highway. They did not have my tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less t tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less than 2 hours and get me back on the road. More
Great service, as always!! Mike Kelley and Mirt Buzard Great service, as always!! Mike Kelley and Mirt Buzard are just the best!! Mike always goes above and beyond, to deliver exceptional service and Mir Great service, as always!! Mike Kelley and Mirt Buzard are just the best!! Mike always goes above and beyond, to deliver exceptional service and Mirt is always very pleasant and kind, not just to me but she and Mike are consistent with all customers!! More
Since purchasing my Range Rover, I’ve remained impressed by the customer service at Annapolis Land Rover. My service rep is Mike Kelley. He’s exceptional, personable and very knowledgeable. by the customer service at Annapolis Land Rover. My service rep is Mike Kelley. He’s exceptional, personable and very knowledgeable. More
Outstanding, customer service, knowledgeable and professional from the time I walked in the showroom door, throughout the test drive and until I signed the dotted line. Answered all my questions a professional from the time I walked in the showroom door, throughout the test drive and until I signed the dotted line. Answered all my questions and took extra time to go over features. My sales manager followed up after the sale at least 3 times so far. This is my first Range Rover but it will not be the last.gy More
Needed brakes. Received great service, waited for the car to be done, every one was friendly and attentive. I would bring my car to this dealership again. to be done, every one was friendly and attentive. I would bring my car to this dealership again. More
Two batteries replaced 2014 LRRR. I kept both batteries after replacement. The smaller of the two, after testing was defective.The main battery was tested twice and showed to be good.I I kept both batteries after replacement. The smaller of the two, after testing was defective.The main battery was tested twice and showed to be good.I would have liked the option to have known this. The charge for replacement was $ 1251.90.I was taken back by this charge. More
Service was great .. I have been dealing with Land Rover Annapolis for service for years with my former vehicle Land Rover LR2 and with my current vehicle Land Rover Disco I have been dealing with Land Rover Annapolis for service for years with my former vehicle Land Rover LR2 and with my current vehicle Land Rover Discovery Sport. Service was always to my satisfaction. Mike and or Jonathan always let me know what the service entails, cost and estimated wait time. Awesome service!!! Never was I disappointed. More