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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
368 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 368 reviews

March 18, 2020

Phenomenal experience all of the way around. Everyone was extremely friendly, knowledgeable and professional. Frank was awesome. I would give it 10 stars out of 5! More

by Dave
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Frank Elizondo, Amy Anderson, Devneet Saini
Mar 18, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review, Dave. We are happy to know that you enjoyed friendly and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 16, 2020

Whenever I come to the dealership, I always get excellent service! Everyone I deal with is super nice, helpful and courteous, from the managers I see at the front desk to my service advisor! And my car is ke More

by cbarbaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Mar 17, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the positive feedback! We are happy to know that you are always provided with excellent service and that our team has been helpful and courteous. We are always here to help!

March 15, 2020

Jonathan was awesome and explained everything to me. Service was quick. Oil change, car wash and vacuum in within an hour! The best service ever! More

by KeishaC.
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Mar 15, 2020 -

Jaguar Land Rover Annapolis responded

Hi Keisha, Thank you for taking the time to share your feedback for Jonathan. It's a joy to know of your satisfaction. We welcome you again for any future services!

March 08, 2020

Excellent service department! Very efficient and friendly. They were very responsive and attentive they made going to and waiting in the lounge area a pleasant experience. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Mar 09, 2020 -

Jaguar Land Rover Annapolis responded

Dawn, thank you for the positive rating and review! We are happy to know that you enjoy the Service Department and that you found our team to be efficient and friendly. It is also great to know that you enjoyed our waiting area and we hope to see you again soon!

March 06, 2020

Jonathan was friendly and super efficient. In and out the door in 30 minutes. This was my first service appt in Annapolis. I’ll be back More

by Alevy0729
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Mar 07, 2020 -

Jaguar Land Rover Annapolis responded

Thank you so much for your great feedback for Jonathan. We are thrilled to find your first service experience went well. See you again in the future!

March 04, 2020

Service department (Mike Kelley ) is awesome. I always feel well taken care of when I go. All the service is explained and I know how much it's going to cost before the work is done. More

by S
Recommend Dealer
Yes
Employees Worked With
Myra at the feint desk is always welcoming and pleasant , Mike Kelley
Mar 05, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Mike who was awesome. We hope to see you again soon!

March 04, 2020

I always feel like they know me. The staff are very personable! The is finished in a timely manner and I am notified if a part is needed. More

by DJBRover
Recommend Dealer
Yes
Employees Worked With
Mira, Jonathan Monias
Mar 05, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for sharing your review! We're glad we could provide you with the great service you deserve. We look forward to seeing you next time; we appreciate your business!

March 02, 2020

Visit was timely and on point. Got all done in one visit Visit was timely and on point. Got all done in one visit and car was priced, ready and all things went as they were promised More

by drewhawkins67
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Mar 02, 2020 -

Jaguar Land Rover Annapolis responded

Thanks for taking the time to share feedback about your visit! We are so glad to know we could help. Please let us know if we can assist with anything else. Our team welcomes you again!

March 02, 2020

I was taken in within an hour of my call for help. Then they fixed/replaced my tire on my LR4 with discount because of my contract. They also are getting me new keys for my older LR3 car because it’s no lo More

by Karen Sutter
Recommend Dealer
Yes
Employees Worked With
Myra, Mike Kelley, Jonathan Monias
Mar 02, 2020 -

Jaguar Land Rover Annapolis responded

Hi Karen, thank you for the amazing review! We are happy to have helped you with your vehicle needs. We appreciate your business and hope to see you again soon!

February 26, 2020

-Part 2 - This review is after the fact - My sales -Part 2 - This review is after the fact - My sales person was awesome and his review was excellent and five stars. I am glad to announce Annapolis More

by tehgueye
Recommend Dealer
Yes
Employees Worked With
Steve Miller - Service Manager
Feb 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for giving us the opportunity to address your concerns. We look forward to working with you again.

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