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Jaguar Land Rover Annapolis

Annapolis, MD

not yet
rated
353 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 353 reviews

March 04, 2020

Service department (Mike Kelley ) is awesome. I always feel well taken care of when I go. All the service is explained and I know how much it's going to cost before the work is done. More

by S
Recommend Dealer
Yes
Employees Worked With
Myra at the feint desk is always welcoming and pleasant , Mike Kelley
Mar 05, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Mike who was awesome. We hope to see you again soon!

March 04, 2020

I always feel like they know me. The staff are very personable! The is finished in a timely manner and I am notified if a part is needed. More

by DJBRover
Recommend Dealer
Yes
Employees Worked With
Mira, Jonathan Monias
Mar 05, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for sharing your review! We're glad we could provide you with the great service you deserve. We look forward to seeing you next time; we appreciate your business!

March 02, 2020

Visit was timely and on point. Got all done in one visit Visit was timely and on point. Got all done in one visit and car was priced, ready and all things went as they were promised More

by drewhawkins67
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Mar 02, 2020 -

Jaguar Land Rover Annapolis responded

Thanks for taking the time to share feedback about your visit! We are so glad to know we could help. Please let us know if we can assist with anything else. Our team welcomes you again!

March 02, 2020

I was taken in within an hour of my call for help. Then they fixed/replaced my tire on my LR4 with discount because of my contract. They also are getting me new keys for my older LR3 car because it’s no lo More

by Karen Sutter
Recommend Dealer
Yes
Employees Worked With
Myra, Mike Kelley, Jonathan Monias
Mar 02, 2020 -

Jaguar Land Rover Annapolis responded

Hi Karen, thank you for the amazing review! We are happy to have helped you with your vehicle needs. We appreciate your business and hope to see you again soon!

February 26, 2020

-Part 2 - This review is after the fact - My sales -Part 2 - This review is after the fact - My sales person was awesome and his review was excellent and five stars. I am glad to announce Annapolis More

by tehgueye
Recommend Dealer
Yes
Employees Worked With
Steve Miller - Service Manager
Feb 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for giving us the opportunity to address your concerns. We look forward to working with you again.

February 26, 2020

Great experience. No complaints.Advisor Promptly Great experience. No complaints. Advisor Promptly assisted me and provided the service I needed. Follow up on what the diagnostics showed was timely More

by Jan
Recommend Dealer
Yes
Employees Worked With
Brandon Beane
Feb 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review, Jan. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 23, 2020

Jaguar Land Rover provides 5 Star service for 5 Star Cars! Sales and Service team members are extremely professional , knowledgeable and treat their customers with best of class service. I will alway More

by janeflynn719
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Robert Carter, Amy Anderson, Devneet Saini
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Jane, Thank you for your five star feedback. We appreciate your business and loyalty as our client. See you again! Please have a wonderful day!

February 22, 2020

RATES AT THE TOP OF DEALERSHIP EXPERIENCES Frank Elizondo was very professional and accommodating. Frank and Chuck Thompson, sales manager went out of their way to correct a couple issues that More

by harrybarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Thompson, Frank Elizondo
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

It's a joy to know that Frank has provided you with an outstanding level of care. Congratulations on your Jaguar, Harry. We hope you enjoy it! See you again in the future.

February 22, 2020

Excellent customer service; neat and clean waiting area with ample water, beverages and snacks. Suggested additional services for tire rotation to prolong tires and promote even wear. More

by Pokieandpoppy
Recommend Dealer
Yes
Employees Worked With
Parts dept employee. Don’t remember his name but very willing to assist me in purchasing a Jaguar hat., Jonathan Monias
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for allowing us to properly maintain your vehicle. We will always keep your best interests in mind. Have a wonderful day and visit again soon.

February 21, 2020

Always a great experience. I have been using there service for almost tens years. I would highly recommend Mike in service and Frank in sales. More

by Vek
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Frank Elizondo
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