Jaguar Land Rover Annapolis

Everyone was extremely nice. They made me feel very welcomed. They answered all my questions and concerns. I feel that they not only take special care of your care, but you as a person also. welcomed. They answered all my questions and concerns. I feel that they not only take special care of your care, but you as a person also. More

The scheduling of the appointment was very promptly. The service was explained with recommendations for superb maintenance and completed as scheduled. Even with the Coronavirus the process was very professi service was explained with recommendations for superb maintenance and completed as scheduled. Even with the Coronavirus the process was very professional. More

Outstanding customer service and knowledge, minimum wait time, comprehensive review of vehicle and future maintenance requirements. I highly recommend Jaguar Land Rover of Annapolis, Maryland! time, comprehensive review of vehicle and future maintenance requirements. I highly recommend Jaguar Land Rover of Annapolis, Maryland! More

Very Happy with the service you’ll provided. Pleased with the social distance in the lobby Area. Waiting times wasn’t very long. Thank you’ll very much the social distance in the lobby Area. Waiting times wasn’t very long. Thank you’ll very much More

I have always had a great experience working with everyone at this dealership. Frank has been very helpful with all of my purchases and Jonathan is always very efficient with all of my service needs. everyone at this dealership. Frank has been very helpful with all of my purchases and Jonathan is always very efficient with all of my service needs. More

The staff is excellent and very helpful. My service experience was excellent. The customer communication was also excellent. The service writers are very knowledgeable, the Technicians are t My service experience was excellent. The customer communication was also excellent. The service writers are very knowledgeable, the Technicians are the best at properly diagnosing and repairing your vehicle. I would highly recommend them for all of your service needs. More

With the current state of things with Covid 19, I can say Annapolis Land Rover is abiding by the social distance, masking and sanitizing rules. I felt safe and my Range Rover was serviced and washed. Annapolis Land Rover is abiding by the social distance, masking and sanitizing rules. I felt safe and my Range Rover was serviced and washed. More

Everyone were pleasantly nice and professional. Prompt and excellent service!! The waiting area was very clean and appropriate to the pandemic crisis. Very professional services all around the board! and excellent service!! The waiting area was very clean and appropriate to the pandemic crisis. Very professional services all around the board! More

Used car purchase experience The used car that I purchased unfortunately displayed some significant and costly maintenance issues within the first month of ownership (needed new t The used car that I purchased unfortunately displayed some significant and costly maintenance issues within the first month of ownership (needed new tie rods due to excessive "play"; required new air/fuel sensor and new oxygen sensor due to failures that resulted in "check engine" light). While the dealership could have chosen to flatly contest all warranty claims and make this situation even more painful for my family, they did not. The dealership agreed to split the costs of the repair with me in a manner that I determined to be mutually fair, even with the added financial uncertainty brought about by COVID-19. Kudos to the dealership for standing by the terms of the sale (even though the vehicle was not a Land Rover) and doing the "right" thing as a business, and not the easy/expedient thing. This is an indicator of a stable business with a strong long-term vision. More

Extremely Smooth Experience with Calvin We just purchased a (Highlander Limited) suv from Land rover of Annapolis and salesman "Calvin". This was one of the smoothest transactions to buy a v We just purchased a (Highlander Limited) suv from Land rover of Annapolis and salesman "Calvin". This was one of the smoothest transactions to buy a vehicle that we have ever experienced, And when we informed them that we were very limited on time (2 days before visiting them), they had done most of the transaction in advance, therefore we were there and back on the road with our vehicle in approx. an hour ! My wife and I would highly recommend this dealership ( But also would highly recommend "Calvin" as well) Thank you for a painless experience. R&B HEARN More