
Jaguar Land Rover Annapolis
Annapolis, MD
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I've been using Land Rover Annapolis Jaguar for over 11 years I purchased my first Jaguar there and five others and I've had a friend purchase two and obviously we get the best of service courteous profess years I purchased my first Jaguar there and five others and I've had a friend purchase two and obviously we get the best of service courteous professional, and friendly. More
2 nd car we have purchased here, 1st was before Penske bought it, service has always been great. Harold Edwards I think is fairly new, he was great and got any information we needed. We came in “looking “ bought it, service has always been great. Harold Edwards I think is fairly new, he was great and got any information we needed. We came in “looking “ maybe an Fpace, maybe used. Ended leaving with new Ipace thanks to my wife and Edward. Thank you for the experience. More
Professionally run, great inventory of vehicles, great curb appeal, and diverse staff. This dealership has welcoming service advisors. Very clean and business functional waiting room. curb appeal, and diverse staff. This dealership has welcoming service advisors. Very clean and business functional waiting room. More
My trip to the dealership was nothing less than amazing. When I arrived, I thought I knew what vehicle I wanted. The salesman, Harold, did an outstanding job explaining the different models. by the time he When I arrived, I thought I knew what vehicle I wanted. The salesman, Harold, did an outstanding job explaining the different models. by the time he was done, I was convinced to buy the Range Rover Sport. I took it for a test drive and absolutely loved it. Harold was very knowledgeable about the vehicles and made me feel like a valued customer. I had a wonderful experience and I purchased the vehicle of my dreams. The entire experience was great and professional and I felt safe even in this Covid environment. More
MICHAEL KELLEY in service is the most professional and knowledgeable person I have known. He goes beyond the usual niceties of customer service. Customers like me want the details and not complicated buzz knowledgeable person I have known. He goes beyond the usual niceties of customer service. Customers like me want the details and not complicated buzz words. We want things explained and easy to understand. Overall the employees at LR Annapolis are always courteous. They do not come off as pushy in sales. More
As always, excellently personal service provided by Mike and all the team. I always feel welcomed even a few of sales people. It is definitely the only place I’ll bring my Range Rover. and all the team. I always feel welcomed even a few of sales people. It is definitely the only place I’ll bring my Range Rover. More
Prompt professional service! I was able to drive right into the service bad and was attended to promptly. Will recommend to al of my friends and family. into the service bad and was attended to promptly. Will recommend to al of my friends and family. More
Have always had a great experience, but this service missed the mark. Service itself was great, but when I came to pick up car, receptionist couldn’t be bothered to try to assist. Simply said she coul missed the mark. Service itself was great, but when I came to pick up car, receptionist couldn’t be bothered to try to assist. Simply said she couldn’t find my paperwork and that I’d have to come back when full staff was present. After a bit of time, a salesperson came over to see what the issue was... they actually tried to help and found my paperwork in seconds. They saved the day. Unfortunately, receptionist simply did not care, and did not even try to help. Sad. More
I purchased my Range Rover Velar in october 2018 and I have never been disappointed with this location in Annapolis. Very Fine Professionals! I have enjoyed everything from the the individual answering th have never been disappointed with this location in Annapolis. Very Fine Professionals! I have enjoyed everything from the the individual answering the phone, assistant in the lobby at the desk when checking out, and the work they do. I highly recommend! More