Jaguar Land Rover Annapolis

MICHAEL KELLEY in service is the most professional and knowledgeable person I have known. He goes beyond the usual niceties of customer service. Customers like me want the details and not complicated buzz knowledgeable person I have known. He goes beyond the usual niceties of customer service. Customers like me want the details and not complicated buzz words. We want things explained and easy to understand. Overall the employees at LR Annapolis are always courteous. They do not come off as pushy in sales. More

As always, excellently personal service provided by Mike and all the team. I always feel welcomed even a few of sales people. It is definitely the only place I’ll bring my Range Rover. and all the team. I always feel welcomed even a few of sales people. It is definitely the only place I’ll bring my Range Rover. More

Prompt professional service! I was able to drive right into the service bad and was attended to promptly. Will recommend to al of my friends and family. into the service bad and was attended to promptly. Will recommend to al of my friends and family. More

Have always had a great experience, but this service missed the mark. Service itself was great, but when I came to pick up car, receptionist couldn’t be bothered to try to assist. Simply said she coul missed the mark. Service itself was great, but when I came to pick up car, receptionist couldn’t be bothered to try to assist. Simply said she couldn’t find my paperwork and that I’d have to come back when full staff was present. After a bit of time, a salesperson came over to see what the issue was... they actually tried to help and found my paperwork in seconds. They saved the day. Unfortunately, receptionist simply did not care, and did not even try to help. Sad. More

I purchased my Range Rover Velar in october 2018 and I have never been disappointed with this location in Annapolis. Very Fine Professionals! I have enjoyed everything from the the individual answering th have never been disappointed with this location in Annapolis. Very Fine Professionals! I have enjoyed everything from the the individual answering the phone, assistant in the lobby at the desk when checking out, and the work they do. I highly recommend! More

Jonathan in service is the best! I have been trusting him with my Range Rovers for years. He knows how I like things done. 5 stars! him with my Range Rovers for years. He knows how I like things done. 5 stars! More

Excellent professional customer service provided by Mr Kelly.. well informed and very knowledgable. Kept me abreast of all that was going on with vehicle and alway provide recommendations Kelly.. well informed and very knowledgable. Kept me abreast of all that was going on with vehicle and alway provide recommendations More

Annapolis Land Rover has consistently set a standard for great service that few dealerships can compete. Service Manager Michael Kelley was a big part of our decision to buy our second Land Rover! great service that few dealerships can compete. Service Manager Michael Kelley was a big part of our decision to buy our second Land Rover! More

Very Good and returned promptly as promisedAdequate Very Good and returned promptly as promised Adequate diagnosis Excellent customer service We would recommend to others looking forward to our new Very Good and returned promptly as promised Adequate diagnosis Excellent customer service We would recommend to others looking forward to our new visit We buy another More

My service experience with Jaguar Annapolis has always been consistently excellent and the staff is always professional, courteous and provides great customer relations is why I bring my vehicle back to t been consistently excellent and the staff is always professional, courteous and provides great customer relations is why I bring my vehicle back to this dealership. Keep up the good work and pay attention to detail, it matters. More