Jaguar Land Rover Albany

Kevin Davis, Parts Mgr Kevin is by far the most customer service oriented manager I have had the pleasure of working with. He is friendly, knowledgeable and really cares abo Kevin is by far the most customer service oriented manager I have had the pleasure of working with. He is friendly, knowledgeable and really cares about his commercial and private customers. He has consistently gone above and beyond expectations to the point of feeling like you are part of the family, not just a dealership. More

Needed to buy brakes form the parts counter Kevin and his staff have always been a pleasure to deal with, my last visit was no exception. I was looking to buy the parts and have another service Kevin and his staff have always been a pleasure to deal with, my last visit was no exception. I was looking to buy the parts and have another service center put them on. There was no pressure, only professional interaction. More

Service dept has been very good. Bought a set of roofs bars for a 2017 XC90 and one of the components failed after less than 6 months. Kevin/Tom/John, replaced the set with no questio Bought a set of roofs bars for a 2017 XC90 and one of the components failed after less than 6 months. Kevin/Tom/John, replaced the set with no questions asked, once they determined the fault was in the product. I was in and out in less than 20 minutes and even bought another accessory for the SUV before I was out. Thank you for great service. More

Honest Parts and Service Information I wanted to take the time to say thank you to John and Kevin. I visited the service department with a few questions and received thorough answers. I I wanted to take the time to say thank you to John and Kevin. I visited the service department with a few questions and received thorough answers. I appreciate that they took the time to explain things in detail and didn't try to sell me unnecessary services. More

Thank You John & Kevin! John and Kevin were very helpful on my first visit. I appreciated the knowledge they provided in selecting the parts for my Volvo and their professio John and Kevin were very helpful on my first visit. I appreciated the knowledge they provided in selecting the parts for my Volvo and their professionalism. I'll definitely be back. More

Really stepping up their game Capital Volvo has really stepped it up. From management to sales and most importantly service the best experience I have had with a dealership in year Capital Volvo has really stepped it up. From management to sales and most importantly service the best experience I have had with a dealership in years. We had a problem with our Volvo XC90 that no other dealer would help. Managers tony and shanelle helped navigate us through the process of dealing with Volvo of North America. Most importantly Tom jest the service director and two of their master mechanics were able to diagnose the issue and bring our problem to an amicable conclusion. More

Kevin rocks! Thanks for helping us out with stuck lock today. Wish we could come back for your customer appreciation BBQ but will do business with you again. Great Thanks for helping us out with stuck lock today. Wish we could come back for your customer appreciation BBQ but will do business with you again. Great experience! Sorry I don't remember the name of the other fellow who helped. More

Capital Luxury Continues to Define Luxury! As an extremely busy working professional who’s always pressed for time, I can’t get over the service I continue to receive from Capital Luxury Cars! As an extremely busy working professional who’s always pressed for time, I can’t get over the service I continue to receive from Capital Luxury Cars! I called the dealership to inquire about the process of getting an oil change along with my tires rotated. In speaking with Thomas Jess, the service director, I was asked when I’d like to come in. I wasn’t prepared for this question, as it meant I’d have to first juggle my schedule to find a time that worked not only for me, but that also fit the dealerships hours… I was extremely shocked when I was informed that I didn’t even have to go to the dealership! I was beyond relieved/thrilled to learn that someone could not only pick-up my vehicle from my place of work, perform the routine maintenance, but also return it to me! This meant that I didn’t have to come up with a way to rearrange my schedule to fit in routine maintenance. This type of customer service goes above and beyond what I expect! From the moment I laid my eyes on my beautiful Land Rover Discovery, Capital Luxury has gone above & beyond! Capital Luxury defines Luxury! More

Minor Repair on Saturday Very prompt service. Mike looked at it right away and made it happen. He's a serious guy and if he smiles more he will earn 5 ratings for friendliness Very prompt service. Mike looked at it right away and made it happen. He's a serious guy and if he smiles more he will earn 5 ratings for friendliness. More

Thank You for great service to my 2007 Range Rover My truck became disabled out of my area, and Albany Range Rover took care of me, no questions. I was given a loaner car for the week end, and my truc My truck became disabled out of my area, and Albany Range Rover took care of me, no questions. I was given a loaner car for the week end, and my truck was repaired quickly. I would recommend this dealer, as they did not try to add unnecessary repairs like my home dealership (LR Monmouth, looking at u). Thanks Marcie in service, you are the 💣 More