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Jaguar Land Rover Albany

Colonie, NY

4.7
299 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 299 reviews

May 09, 2024

The experience was super ! The service advisor (Jeanne Lamora ) rates a 10+. I would recommend to anyone. More

by conwami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
May 10, 2024 -

Jaguar Land Rover Albany responded

We're so glad to know you had a great experience with Jeanne at Land Rover Albany! Your recommendation means the world to us. Safe travels and we look forward to serving you again in the future!

March 21, 2024

Was delighted with Land Rover Albany where I was examining Defender and Discovery vehicles, in-line 6 mild hybrid engines. Mike Dougherty took care to guide me through the exploration, and always o More

by otto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty *****
Mar 22, 2024 -

Jaguar Land Rover Albany responded

We're so glad to know that you had a great experience with Mike and our team at Land Rover Albany! It's fantastic to see your satisfaction with the Discovery P360. We appreciate this feedback—thank you for choosing us!

October 03, 2023

I have been a Mercedes owner for 10 years, and had little luck from Keeler in getting a response from them to trade in my E300. I went to Jaguar Land Rover of Albany instead. Mike Dougherty was a real pleas More

by Doug W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
Oct 04, 2023 -

Jaguar Land Rover Albany responded

Doug, we're delighted to know that Mike and John from Land Rover Albany provided you with a great experience. We appreciate your patience during the process and are glad everything worked out well for you!

September 25, 2023

Sold a lemon Range Rover had in shop since July a week after buying. Refuse to give explanations and offered us Blue book value hahaha More

by Darlinone72
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Bill Hilstro
Oct 02, 2023 -

Jaguar Land Rover Albany responded

Hi Darlinone72 we are sorry to hear you did not have the best experience with us. Here at Land Rover of Albany, we strive for the highest level of customer service and it seems like we may have dropped the ball here. At your earliest convenience would you please reach out to our General Manager, Dustin Chirico at 518-389-6500, or via email:dchirico@mcgovernauto.com. Thank you.

September 01, 2023

I had a great experience with this dealership and will do business again. Mike Dougherty my sales consultant was amazing and helpful throughout the purchasing process. Thank you Mike and to the team at Jagua More

by sandyshayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
Sep 06, 2023 -

Jaguar Land Rover Albany responded

Hi Sandy, We're delighted to know that Mike and our team at Land Rover Albany made your purchasing process easy and hassle-free. Thanks for choosing us!

December 08, 2021

We have purchased many Volvos from Capital Luxury Cars in Colonie, NY, over the years. We continue to hold only the highest opinion of this dealership. The front desk service staff has always advised us we More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan, Alissa Kurant, Adam Palenik, Anthony DeCrescente., Peg Cologgi, Kevin Davis, John Calabrese, Anthony Tebano
September 13, 2021

I have been a customer for more than a decade. I had a great experience today with John Calabrese in the parts department. Tony and Adam in service are extremely professional and always helpful. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Adam in service, John Calabrese, Anthony Tebano
September 09, 2021

I had a great experience today working with the Parts Department at Capital Volvo. Alex Hester was welcoming and paused what he was working on to answer my questions about Volvo accessories for my six mo More

by rmattek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hester, Kevin Davis
August 25, 2021

My wife and I had been doing research on a Thule roof carrier for our new Volvo XC90 and decided to go to Capital Volvo rather than buying online. Kevin, Alex & John in Parts were great in walking us th More

by wordendj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Kevin Davis, John Calabrese
August 24, 2021

I needed to get a cargo carrier onto my roof before a vacation. John in parts department helped me pick the right box and even took the time to install it for me because the service center couldn’t fit m More

by keneifeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Calabrese
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