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Jaguar Land Rover Albany

Colonie, NY

4.7
299 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 299 reviews

August 19, 2024

Dealership was courteous and timely with appointment scheduling. Service rep was great, no complaints. Happy with the car service! More

by blessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your positive experience! We're glad to hear our team at Land Rover Albany provided courteous and timely service. We appreciate your support!

August 09, 2024

It was a pleasure to work with them and would recommend them to all I enjoy my experience with them as of today More

by Happy 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 09, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your positive experience with Land Rover Albany! We're delighted to hear that everything went smoothly and appreciate the recommendation. Enjoy your new ride!

August 03, 2024

Very impressed with the speed of locating my Sport. Within one week of testing driving, Julie located the model and color we wanted and had it derived and ready to take ownership. Very easy process! More

by Ken Harden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Amoroney Law
Aug 05, 2024 -

Jaguar Land Rover Albany responded

Ken, we're delighted to hear that Julie made the process smooth and efficient for you at Land Rover Albany. Enjoy your new Sport!

August 02, 2024

A smooth, pleasant sales experience. Good communication and happy with our new vehicle. Highly recommended. More

by JC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
Aug 02, 2024 -

Jaguar Land Rover Albany responded

JC, we're delighted to hear you had a smooth and pleasant sales experience with us at Land Rover Albany. Enjoy your new vehicle!

July 27, 2024

The staff was friendly but they provided the most painful vehicle delivery experience I ever had. The sales agreement needed to be corrected multiple times; the sales manager advised me two hours before de More

by rwilly32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Seely
Jul 29, 2024 -

Jaguar Land Rover Albany responded

Hello, and thank you for your review. We apologize for the appearance of disorganization as we hustled to quickly switch vehicles for your delivery. We are glad it all worked out, and we wish you many years of enjoyment with your new vehicle!

July 24, 2024

Disappointing experience with dealership in lack of customer service. Have always had my service done at dealership and now major component issue after recent repair. Lack return calls, and assista More

by sherylcampbell1111
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mettico, Hallenback
Jul 25, 2024 -

Jaguar Land Rover Albany responded

Hi Sheryl, we are sorry to hear of the recent component failure on your vehicle. We understand you are working directly with our Service Manager, Rick Medico, and would also like to speak to a Sales Manager tomorrow morning. We will be certain to give you a call! We have made tremendous improvements in the year and a half of ownership (please see our ~500 Google Reviews), and we would love to win you over!

July 19, 2024

Julie and Alexandra were extremely friendly and helpful through the whole process including following up after the sale. Was my best buying experience. Was there for service and left with a new used land More

by Grnmtntodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Law, Alexandra , Chris Rahn
Jul 19, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Julie and Alexandra made your experience at Land Rover Albany exceptional! Enjoy your new used Land Rover, and thank you for sharing this positive feedback.

July 12, 2024

Mike is amazing- he takes good care of us and is not pushy - I highly recommend coming to see him if you need a new Land Rover More

by eddiethompson0690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sales Person
Jul 12, 2024 -

Jaguar Land Rover Albany responded

Thank you for the glowing recommendation! We're delighted to hear that Mike provided excellent service at Land Rover Albany. Enjoy your new ride!

May 24, 2024

McGovern Land Rover was a terrific experience. Julie our sales person and Chris the manager were both professional and thorough. More

by Paul Kopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie in sales AND Allie the business manager were 5 STARS TOO, Peg Cologgi, George Lashoff, Chris Rahn
May 24, 2024 -

Jaguar Land Rover Albany responded

Paul, we're delighted to hear that Julie and Chris provided you with a terrific experience at McGovern Land Rover Albany. Thanks for the great feedback!

May 11, 2024

It’s was really good, thank you so much. Have a wonderful day. Thank you so much. More

by natasa0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pizzigati, Peg Cologgi, Kevin Davis, George Lashoff, Anthony Tebano, Kevin C. Twomey, Chris Rahn, Natasha Rai, Bill Hilstro, John McClean
May 13, 2024 -

Jaguar Land Rover Albany responded

We appreciate your business and your review! Thanks from the Land Rover Albany Team and have a lovely day!

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