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Jaguar Land Rover Albany

Colonie, NY

4.7
333 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 333 reviews

January 02, 2025

Chris coordinated my repair to a Land Rover Evoque and completely alleviated any stress that goes along with the process. All I had to do was show up. Thank yoy Chris More

by jryanadjuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 03, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Chris made your repair experience stress-free at Land Rover Albany! Thank you for sharing this positive feedback.

January 01, 2025

Jeannie the service associate was very professional, cheerful and efficient in the servicing of my 2024 Rover Sport. Service was performed in a timely manner. More

by Lindamarie.luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie lamora
Jan 02, 2025 -

Jaguar Land Rover Albany responded

Linda, we're delighted to hear that Jeannie provided you with professional and efficient service at Land Rover Albany. Thank you for sharing your experience!

December 29, 2024

Great service and Jeanne was very helpful! Car was clean and ready to go. Highly recommend. More

by willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, Anthony Tebano, Bill Hilstro
Dec 31, 2024 -

Jaguar Land Rover Albany responded

Willie, thank you for the stellar review of Jeanne and Land Rover Albany! We're grateful for the recommendation!

December 25, 2024

Lack of communication and professional is shocking. Terrible service center. Would go elsewhere if there was an option More

by julieani1224
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Dec 26, 2024 -

Jaguar Land Rover Albany responded

Hello, and thank you for your review. We have largely improved upon our customers' experiences from years past, and in the spirit of continuous growth, we would like to speak with you in order to understand your previous frustrations. At your convenience, please reach out to our Service Manager, John Sanders, at jsanders@mcgovernauto.com or 518-389-6500.

December 23, 2024

Michael answered all of our questions and had suggestions to help us get going with our new Defender 130. Beautiful car! We're hoping to have many adventures with this car. Everyone at the dealership was rea More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
Dec 23, 2024 -

Jaguar Land Rover Albany responded

Lynn, we're delighted to hear that Michael and the team at Land Rover Albany provided such helpful service with your new Defender 130. Wishing you many exciting adventures ahead! Thanks for choosing us!

December 22, 2024

Excellent and courteous staff. Vehicle repairs performed in a timely manner. I appreciate the professionalism from ALL the employees who helped me. I feel very comfortable bringin More

by 95 Defender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 23, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Land Rover Albany provided excellent service and made you feel comfortable. We look forward to assisting with any future needs for your Range Rover!

December 19, 2024

Cordial and competent service staff. Service details are extensive and well done each appointment experience More

by Higginrj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Dec 19, 2024 -

Higginrj responded

Outstanding service department staff and attention to detail!

Dec 19, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your positive experience with our service team at Land Rover Albany! We're glad to hear that each appointment has been thorough and well-handled. We look forward to serving you again in the future!

December 13, 2024

We are lucky to have such a professional Range Rover Desler in Albany. The sales and service dept st McGivern are WONDERFUL!! More

by Paul Kopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pizzigati, Peg Cologgi, Kevin Davis, George Lashoff, Anthony Tebano, Kevin C. Twomey, Chris Rahn, Natasha Rai, Bill Hilstro, John McClean
Dec 16, 2024 -

Jaguar Land Rover Albany responded

Paul, we're delighted to hear that you had a wonderful experience with our sales and service team at Land Rover Albany. Thank you for your kind words!

December 12, 2024

The people were absolutely professional and took amazing care for my car and myself. I look forward to dealing with them in the future. Thx Jennie !! More

by Nile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie , Peg Cologgi, Anthony Tebano, Bill Hilstro
Dec 12, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jennie and the team at Land Rover Albany provided you with such professional care. Thank you for your kind words, and we look forward to assisting you again in the future!

November 27, 2024

I bought three cars from this dealer and it’s been a please working with all that assisted in the transactions More

by Djcanade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rahn
Nov 27, 2024 -

Jaguar Land Rover Albany responded

Thank you for your continued trust in Land Rover Albany! We're delighted to hear that each of your experiences with our team has been a pleasure. Enjoy the ride!

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