Jaguar Land Rover Albany
Colonie, NY
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I just bought a truck a two weeks ago and it's been in the shop for the last week. They do not return phone calls at all. I will never take a car there for service or recommend anyone to go there. Sorry! the shop for the last week. They do not return phone calls at all. I will never take a car there for service or recommend anyone to go there. Sorry! More
Very impressed with the speed of locating my Sport. Within one week of testing driving, Julie located the model and color we wanted and had it derived and ready to take ownership. Very easy process! Within one week of testing driving, Julie located the model and color we wanted and had it derived and ready to take ownership. Very easy process! More
The staff was friendly but they provided the most painful vehicle delivery experience I ever had. The sales agreement needed to be corrected multiple times; the sales manager advised me two hours before de vehicle delivery experience I ever had. The sales agreement needed to be corrected multiple times; the sales manager advised me two hours before delivery that the vehicle I agreed to purchase was damaged; when I arrived for take delivery, the vehicle still needed to be gassed and the DMV paperwork was not ready. More
Disappointing experience with dealership in lack of customer service. Have always had my service done at dealership and now major component issue after recent repair. Lack return calls, and assista customer service. Have always had my service done at dealership and now major component issue after recent repair. Lack return calls, and assistance has been frustrating. Since changing ownership not satisfied with this dealership. More
Julie and Alexandra were extremely friendly and helpful through the whole process including following up after the sale. Was my best buying experience. Was there for service and left with a new used land through the whole process including following up after the sale. Was my best buying experience. Was there for service and left with a new used land rover More