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Jaguar Land Rover Albany

Colonie, NY

4.7
299 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 299 reviews

September 20, 2024

Brought vehicle with several problems All problems diagnosed. Price given to repair All work was done successfully at quote price Front desk kept me aware of scheduled work and also went out of way More

by Jmsandrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne lamora
Sep 20, 2024 -

Jaguar Land Rover Albany responded

We're glad to hear that our team at Land Rover Albany could diagnose and fix all the issues with your vehicle while keeping you informed. Thanks for sharing your positive experience!

September 19, 2024

My first time back at the dealership which is under new ownership. Staff was accommodating and helpful. More

by ADKSimplicity
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Sep 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your experience! We're glad to hear our team at Land Rover Albany made a positive impression during your visit. We look forward to serving you again in the future!

September 14, 2024

Julie and Ally are truly amazing! ! They guided me with all aspects of my new car. Ally even drove me to my appointment while I waited for my car! Outstanding customer service. This i More

by carolvalenza2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie (Sales) and Ally ((Business Manager)
Sep 16, 2024 -

Jaguar Land Rover Albany responded

Carol, we're delighted to hear that Julie and Ally provided outstanding service at Land Rover Albany! Thanks for your continued support and enjoy your new car!

September 14, 2024

Excellent care and service during my car shopping experience. Would recommend working with Julie at the dealership More

by peterleon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Moroney Law
Sep 16, 2024 -

Jaguar Land Rover Albany responded

Peter, we're delighted to hear you had a great experience with Julie at Land Rover Albany. Thanks for the recommendation!

September 05, 2024

Jay Seely was great he made the whole process simple and easy. I would use Jay again for future purchases More

by meixner125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Seely
Sep 06, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jay made your experience smooth and straightforward at Land Rover Albany. Thank you for choosing us, and we look forward to assisting with future purchases!

August 30, 2024

The car buying experience is usually a disaster. This was easy and different the whole process was above the norm More

by csmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Seely
Sep 02, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your positive experience! We're delighted to hear that the process was smooth and enjoyable at Land Rover Albany. Enjoy your new ride!

August 29, 2024

We found our recent services at Jaguar Landrover Albany to be excelllent. We were pleased with our recent services at Jaguar Landrover Albany. More

by Cnoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Medico
Aug 29, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear you were pleased with your recent services at Land Rover Albany. Thanks for sharing your experience!

August 29, 2024

I have been a Range Rover customer for over 15 years now, having purchased and serviced more than 10 Range Rovers at the Albany dealership. In all these years, I have had the best experience and highest sat More

by alain.e.kaloyeros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Barnes
Aug 30, 2024 -

Jaguar Land Rover Albany responded

Thank you for being a loyal customer of Land Rover Albany! We're delighted to hear that Mr. Joseph Barnes has consistently provided exceptional service and expertise over the years. Your kind words mean a lot to us, and we'll be sure to commend him on his outstanding professionalism.

August 26, 2024

It was really a great buying experience. Pleasant and no pressure. Asked questions and gott a very knowledgeable response More

by csmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Seely
Aug 26, 2024 -

Jaguar Land Rover Albany responded

Thanks for sharing your positive experience! We're glad to hear our team at Land Rover Albany provided knowledgeable and pressure-free service. Enjoy your new vehicle!

August 22, 2024

I just bought a truck a two weeks ago and it's been in the shop for the last week. They do not return phone calls at all. I will never take a car there for service or recommend anyone to go there. Sorry! More

by Cshults23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service manager Rick, Chris Rahn
Aug 22, 2024 -

Jaguar Land Rover Albany responded

We understand you've been in touch with our Service Advisor, Tyler, while your primary Service Advisor, Jeanne, is on vacation. If, for some reason, you are not getting the service and attention you require for your pick-up truck, please reach out to our Service Manager, Rick Medico, at rmedico@mcgovernauto.com or 518-389-6500. Thanks again