Jaguar Land Rover Albany

Positive experience Cidalia was wonderful to work with....friendly, knowledgable, and extremely responsive. From a preliminary visit and test drive to the final purchase Cidalia was wonderful to work with....friendly, knowledgable, and extremely responsive. From a preliminary visit and test drive to the final purchase, she made us feel like a top priority. Jon was also great to work with and we ended up happy with a fair deal and a great vehicle. Julio sealed our good experience on the business end...thank you again, Julio! Would not hesitate to recommend this team to others. More

Cidalia Millham, sales specialist extraordinaire I went to Capital Luxury Cars after having my Volvo S80 totaled in an accident. I was completely unharmed and credit that to the quality of my car. P I went to Capital Luxury Cars after having my Volvo S80 totaled in an accident. I was completely unharmed and credit that to the quality of my car. Purchasing a new car was the last thing I wanted to be doing but Cidalia Millham, sales specialist extraordinaire, made the process of getting a new S80 almost effortless. She was thorough and knowledgeable and followed up on everything. She's a lovely person and is very easy to work with. It's clear that her goal is customer satisfaction and I am one satisfied customer. More

Blizzard run My husband and i came in, in need of a new car. We drove up from Beverly ma. and had to buy the car in a fast, stress free manner, to beat the first b My husband and i came in, in need of a new car. We drove up from Beverly ma. and had to buy the car in a fast, stress free manner, to beat the first blizzard of the season. We arrived right when they opened with a car in mind. We had been in communication with the used car manager Jon who had made everything clear and simple, all that was left was to test drive and buy. Mr. Twomey worked hard and fast to get us out of the door before 1 o'clock so we could be on our way back to beverly! He was pleasant and funny to work with! we are so appreciative of the work the whole team put in for our purchase. We also had an issue with our rear brake rotor when we got back home, (obviously too far to drive back for service) they promptly sent a check with no questions asked so we could have the problem corrected! Thank you ALL from the Blizzard runners! and Nora More

Purchase of my new Vlovo Cidalia was a real pleasure to work with when buying my new Volvo. She was very informative and explained in detail the way my new vehicle operated. Y Cidalia was a real pleasure to work with when buying my new Volvo. She was very informative and explained in detail the way my new vehicle operated. You should be very proud to have such a conscientious sale person representing your business. I am in sales myself and would be appreciative to have her on my TEAM. Cidalia, you rock!! More

Best car buying experience ever Capital Luxury Cars sure has it down. From Cidalia our sales specialist to Jeff the Sales Manager to Kevin in parts to Justin in Service, all facets o Capital Luxury Cars sure has it down. From Cidalia our sales specialist to Jeff the Sales Manager to Kevin in parts to Justin in Service, all facets of our car buying experience has been excellent. The best customer care I have experienced. Cidalia couldn't have worked harder for us. On top of all this we ended up with one heck of an automobile. More

Making it right with the customer...very impressed! The true test of an organization is how they deal with difficult situations and recover their customer's confidence. Do they just muddle through a pr The true test of an organization is how they deal with difficult situations and recover their customer's confidence. Do they just muddle through a problem and quickly get on to the next customer, or as Capital Volvo did, do they pull in their best people and make it right. After an admittedly rocky start to the service on our XC-90, the management of Capital Volvo Service & Parts team (Kevin and Ed) personally got involved with what needed to be done and got everything complete on-time and under the original estimate. It's this commitment to the customer that will have me coming back for future service and new cars when the time comes. True customer loyalty is so rare these days that when it happens, you feel special and appreciated. A true "Thank You" to the Service Team at Capital Volvo. People need to know the good things that can happen at car dealerships and I plan to tell them about Capital Volvo. More

Positive experience I had a wonderful car buying experience at Capital Luxury Cars. Cidalia our salesperson was attentive, straightforward, honest, and very knowledgeable I had a wonderful car buying experience at Capital Luxury Cars. Cidalia our salesperson was attentive, straightforward, honest, and very knowledgeable; she answered all of my questions thoroughly. Cidalia went the extra mile down to helping me purchase the perfect car mats for the great northeast winters. The whole experience was smooth and efficient. I love my new Volvo S60! More

Professional and Efficient Cidalia worked hard to make my long distance transaction a very efficient and positive experience. She worked on her day off to secure the vehicle I Cidalia worked hard to make my long distance transaction a very efficient and positive experience. She worked on her day off to secure the vehicle I wanted and to prepare all paperwork so that everything was ready for me when I arrived. On top of that she got me a great deal on a great car. More

Very Happy! I bought a Volvo S60 from Cidalia and was very pleased with the service I received. She went out of her way to accommodate me in any way she could. I bought a Volvo S60 from Cidalia and was very pleased with the service I received. She went out of her way to accommodate me in any way she could. I would definitely recommend Cidalia to anyone looking for a Volvo. More

Positive experience Cidalia was great! Worked very hard to get us a great deal. And a very nice person. We would gladly refer people to Cidalia, and our V60 is a terrific Cidalia was great! Worked very hard to get us a great deal. And a very nice person. We would gladly refer people to Cidalia, and our V60 is a terrific vehicle. More