Jaguar Land Rover Albany

Poor Experience Very poor sales experience. The sales associate was not properly trained to make a potential customer feel comfortable. Sales manager was unwillin Very poor sales experience. The sales associate was not properly trained to make a potential customer feel comfortable. Sales manager was unwilling to properly value a trade. More

Establishing Trust with a Dealer I have dealt with this dealership for the past two years (sales, parts, and service) and found all hands to be customer oriented and transparent in se I have dealt with this dealership for the past two years (sales, parts, and service) and found all hands to be customer oriented and transparent in service decisions and pricing. Establishing trust has been made easy through good guidance and quality service. Kudos to Kevin Davis for his efforts to maintain customer service. More

Service advisor Michael has helped me out a few times. Very nice, courteous, and knowledgeable,and caring.tries hard to get me in even if it's a last minute thing. Ir Michael has helped me out a few times. Very nice, courteous, and knowledgeable,and caring.tries hard to get me in even if it's a last minute thing. Irv F More

Parts and service dept go above and beyond to satisfy Great experience. dealing with John Calabrese, and Kevin Davis was like working with family. Both were very helpful in helping me locate the right h Great experience. dealing with John Calabrese, and Kevin Davis was like working with family. Both were very helpful in helping me locate the right headlamp bulb I needed. I have two xc70s a 2008, and a 2013 and bring and will continue to both my vehicles to Capital Luxury cars More

MADE GOOD ON DEAL They refused our navy fed credit union check after we're were advised they would take it.drove 2 hours for the car .this was to be my wife's 50 the bi They refused our navy fed credit union check after we're were advised they would take it.drove 2 hours for the car .this was to be my wife's 50 the birthday and 30 year anniversary car.... A week later we were able to come to an agreement on the car. Marco was very nice with my wife on the sale and the Manager as well . They did take the check and wife is happy with the car . We do have a short in the car so we will see how this works out . More

A Great Experience The experience I had at this dealership was great. Cidalia was very helpful and professional. I came to the dealership knowing exactly what I wanted a The experience I had at this dealership was great. Cidalia was very helpful and professional. I came to the dealership knowing exactly what I wanted and drove the car home just a few days later. More

Used Car Purchase Cidalia was an absolute pleasure to deal with. She made my entire car buying process as smooth and pleasurable as it can be. I would highly recommend Cidalia was an absolute pleasure to deal with. She made my entire car buying process as smooth and pleasurable as it can be. I would highly recommend seeing Cidalia,..plus she followed up with me after my purchase to make sure that everything was going well :) More

Great Customer Service Cidalia was extremely attentive, knowledgeable, and courteous. She made sure we were satisfied at every step of the car buying experience. She calle Cidalia was extremely attentive, knowledgeable, and courteous. She made sure we were satisfied at every step of the car buying experience. She called after a few days to be sure we were happy with our Volvo and to see if there was anything she could assist us with further. We will be repeat customers in the future. More

Wonderful Service Cidalia and the staff at Capital Luxury Cars made car buying easy. Cidalia let me test several vehicles so that I could be comfortable with my final c Cidalia and the staff at Capital Luxury Cars made car buying easy. Cidalia let me test several vehicles so that I could be comfortable with my final choice. She definitely takes great pride in providing a complete experience and makes sure everything is in place upon delivery and after the sale. I would recommend Cidalia and the dealership to anyone looking for a vehicle. More

Excellent customer service. Cidalia was prompt, attentive and passionate. My experience was nothing but pleasurable, I would highly recommend seeing Cidalia, she followed up with Cidalia was prompt, attentive and passionate. My experience was nothing but pleasurable, I would highly recommend seeing Cidalia, she followed up with me after my purchase to make sure that everything was going well. More