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Jaguar Land Rover Albany

Colonie, NY

4.7
333 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 333 reviews

April 25, 2025

Jeanne was outstanding. .communicated exactly what and when things were going. Great service by her! More

by gneble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Apr 25, 2025 -

Jaguar Land Rover Albany responded

Thank you for taking the time to leave Land Rover Albany a five-star review! We are happy to hear that Jeanne was a pleasure to work with. See you down the road and travel safely!

April 19, 2025

Great service from the service team in getting back into my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sur More

by MKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Apr 21, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that our service team at Land Rover Albany was able to assist you effectively, especially with sourcing a hard-to-find part. It's great knowing Sieera and the rest of the team made your experience positive. We look forward to welcoming you back in the future!

April 11, 2025

I was impressed with the ease of the purchase of the Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable. More

by Braelin.g.thornton
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ally and William, Chris Rahn
Apr 11, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that your experience with Land Rover Albany was seamless and hassle-free! It's great to know the follow-up has been impeccable as well. Enjoy your new Defender Octa, and thank you for choosing us!

April 11, 2025

Every one was very professional and went the extra mile to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary! More

by Mombs157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Apr 11, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that our team at Land Rover Albany provided such a professional experience and went the extra mile for you. It's great to know you appreciated the complimentary car wash and vacuum! Thank you for sharing your feedback with us.

April 10, 2025

Just purchased a 2014 F-type from Julie Moroney-Law. Even though it wasn't a $100k purchase she treated me professionally and delivered great service. If you are in the market for a new or pre-owned veh More

by TMMONAHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Moroney-Law
Apr 10, 2025 -

Jaguar Land Rover Albany responded

Thank you for choosing Land Rover Albany! We're delighted to hear that Julie provided exceptional service during your purchase. Enjoy the 2014 F-type, and feel free to reach out if there's anything else we can do for you!

April 09, 2025

I always have the best experience at Jaguar Land Rover Albany! Jeanne was great as always. More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Apr 09, 2025 -

Jaguar Land Rover Albany responded

Kai, thank you for this 5-star review of Land Rover Albany! We will pass along your kudos to Jeanne.

April 04, 2025

Working with Emily was easy-she is knowledgeable about her product, and was willing to research if my questions weren't obvious. She had everything organized for the trade, and pick up of our new car. More

by aschonbek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra in Finance
Apr 04, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Emily made your experience smooth and informative at Land Rover Albany. Our team is always here to ensure everything goes seamlessly, from trade-in to pick-up. Enjoy your new car!

March 30, 2025

Pleasant and easy to work with the accommodating of my schedule and had everything ready when I arrived early More

by Jodymesec7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William comtois, Chris Rahn
Mar 31, 2025 -

Jaguar Land Rover Albany responded

Jody, we're delighted to hear that our team at Land Rover Albany made your experience pleasant and convenient. Thanks for choosing us!

March 30, 2025

Sierra did a great job communicating with me, giving me the updates on the repair in the timing of the parts. Very pleasant experience. More

by Smgallivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siera
Apr 01, 2025 -

Jaguar Land Rover Albany responded

We're delighted to hear that Sierra provided excellent communication and updates during your repair process at Land Rover Albany. Thank you for sharing your pleasant experience with us!

March 28, 2025

Very responsive dealing quickly and effectively to all aspects of the deal registration and delivery, as well as after the sale questions and queries More

by toxborough
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William, Chris Rahn
Mar 28, 2025 -

Jaguar Land Rover Albany responded

Thank you for the great feedback! We're delighted to hear that our team at Land Rover Albany was able to assist promptly and effectively throughout your experience. If you have any more questions, feel free to reach out anytime!

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