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Jaguar Land Rover Albany

Colonie, NY

4.8
356 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 356 reviews

October 08, 2025

I had the best experience at Albany Jaguar Land Rover. Sieera and all the other staff were great! More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera, Jeanne
Oct 08, 2025 -

Jaguar Land Rover Albany responded

All of us at Land Rover Albany are happy to see this wonderful feedback! Sieera and the team will love to see your kudos. Thank you, Kai!

October 05, 2025

Kristina was very pleasant and explained all that was going to be done and promptly got me on my way when appt done. More

by Tmarks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Oct 06, 2025 -

Jaguar Land Rover Albany responded

We’re pleased to read this! It sounds like Kristina took excellent care of you. Thanks from all of us at Land Rover Albany!

October 03, 2025

The service we received was clearly explained and completed our service advisor. Christina was very detailed oriented and her communication was fabulous.. More

by guy.tedesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Fisk
Oct 06, 2025 -

Jaguar Land Rover Albany responded

Guy, thank you for sharing your fantastic feedback about Christina and her clear, detailed communication! We’ll make sure to share your comments with her and the entire team! We hope to see you back at Land Rover Albany down the road!

September 23, 2025

I had to leave my vehicle for a week for some repair parts to come in. I was given a beautiful loaner vehicle so I was never without transportation. They kept me updated all the time so I knew exactly w More

by Thaller6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Sep 24, 2025 -

Jaguar Land Rover Albany responded

We’re so glad you felt taken care of from start to finish! Thank you for choosing Land Rover Albany and for sharing your experience. Safe travels ahead!

September 10, 2025

Clean building and friendly staff. Attentive to buyer, coffee, tea,water etc offered. Had the chosen vehicle we were interested in ready to try More

by Jdsnuka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie law, Chris Rahn
Sep 10, 2025 -

Jaguar Land Rover Albany responded

That's great to hear! Thanks for choosing Land Rover Albany and sharing your experience with our team!

September 07, 2025

She is Accomodating,Respectful, Knows the product well. Knowleadgeable and answer the questions well. Considerate. More

by aiee_freeasabird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Boodhoo
Sep 09, 2025 -

Jaguar Land Rover Albany responded

We’re happy to hear you had such a positive experience! Thank you for choosing Land Rover Albany. We look forward to helping you again!

August 24, 2025

Another great service delivery experience by Sieera and the techs at the JLR Albany service centre. Thanks for your continued excellence! More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera Boodhoo
Aug 26, 2025 -

Jaguar Land Rover Albany responded

Hi Alexander, thank you for sharing your feedback about Sieera and our team at Land Rover Albany! We're grateful for your support and look forward to serving you again in the future!

August 08, 2025

Fantastic service personnel in the customer facing department. Work done as agreed car drove really well on the way home. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Aug 11, 2025 -

Jaguar Land Rover Albany responded

Paul, thank you for sharing your experience with the team at Land Rover Albany! We're glad to hear everything went smoothly. Drive safely, and we hope to help you again in the future!

August 02, 2025

From start to finish, our experience purchasing the Range Rover Evoque was nothing short of exceptional—thanks to Julie. She delivered a seamless, first-class experience, guiding us through the test drive, d More

by Pooja Pawse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 05, 2025 -

Jaguar Land Rover Albany responded

Pooja, we're thrilled to hear about your exceptional experience with Julie at Land Rover Albany. Congratulations on the new Range Rover Evoque! It's wonderful to know that the surprise for your fiancé was such a success. We appreciate your recommendation and hope to see you again.

July 23, 2025

Sierra was a doll. Helped me get my car back on time which was huge for me. Shes excellent at her job and such an asset to your team. Thank you Sierra !!!!!!!!!!! More

by Kaitlin.smith87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Jul 23, 2025 -

Jaguar Land Rover Albany responded

It's wonderful to hear Sierra made everything run smoothly and on time for you, Kaitlin! Thank you for choosing Land Rover Albany and for sharing your experience. Safe travels!

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