Jaguar Huntington

Service Took my XF for a mileage service. I was searching for a new dealership as the one I leased my Jag from closed. After calling a few, I decided to go w Took my XF for a mileage service. I was searching for a new dealership as the one I leased my Jag from closed. After calling a few, I decided to go with Jaguar Huntington. The customer service rep was very polite and helpful on the phone. She did her best and went out of her way to accommodate my request both for service and a loaner. When I got to my appointment all the representatives were friendly, polite and professional. My service representative was Joanys Santiago. She was great! I ultimately had to wait for my car as it was snowing and did not wish to go back and forth. Joanys made my wait as pleasant as possible, even coming to the waiting periodically to give me a update as to how much longer it would take to finish the service. Very happy. Highly recommend Jaguar Huntington! More

Second Car Just Leased our second Jaguar from Jaguar Huntington last week. I went to Alex for both of them and he was fantastic. Great deal on both cars! I will Just Leased our second Jaguar from Jaguar Huntington last week. I went to Alex for both of them and he was fantastic. Great deal on both cars! I will continue going here for my cars in the future. More

Great experience with Jaguar or Huntington salesman Alex Sul Excellent salesman made use feel very comfortable and explained the car. When I can give a referral to my friend I will refer them to my salesman Alex Excellent salesman made use feel very comfortable and explained the car. When I can give a referral to my friend I will refer them to my salesman Alex Sultanov at Jaguar or Huntington More

Great service Taking my husbands cars in for service is always stressful, but this time was not only stress-free but a positive experience from door to door. No tro Taking my husbands cars in for service is always stressful, but this time was not only stress-free but a positive experience from door to door. No trouble making an appointment. My daughter and I were immediately introduced to our service representative Keith McKenna. Keith kept us updated on what was needed and when our car would be ready, and delivered as promised! The parking attendants even brought the car back when my daughter remembered something she left inside a "white Jaguar..." Thank you Huntington! More

awesome staff ! wonderful sales department and service !! no pressure and make the process easy. I recommend sales department to anyone who is interested in a Jaguar wonderful sales department and service !! no pressure and make the process easy. I recommend sales department to anyone who is interested in a Jaguar or Land Rover. More

Service Appraisal I had a 2000 S-Type before this XF, so I've had about 15 years of dealing with Huntington Jag Service. In all these years I don't believe I've ever I had a 2000 S-Type before this XF, so I've had about 15 years of dealing with Huntington Jag Service. In all these years I don't believe I've ever seen the same Service Reception crew at each visit. Many of the visits were not satisfactory, and the one that I had a year ago was probably the worst service experience I've had in my lifetime ( and I'm 87 ). This most recent one, for an air bag recall, was much better The car was finished on time, there were no collateral damages , and I had a nice loaner car ( XE). So, I'll give this visit an "A" rating. One thing bothered me though......prior to the scheduled visit, I received maybe three e-mail reminders, which is OK, but they asked if I wanted to reschedule......No.....I wanted to keep the date. When I brought the car in , the service agent told me I might not get the car back for a couple days because the "shop was backed-up". ( seems to me I've heard that before ). So, if that's the case why didn't they reschedule ? Anyway, it all ended well because the air bag fix was done by the late afternoon and my car was nicely washed. More

Matt is the man to see! Came in to get my first Jag and was treated with excellent service and enjoyed the classy dealership. Love my new XF. Ask for Matt! Came in to get my first Jag and was treated with excellent service and enjoyed the classy dealership. Love my new XF. Ask for Matt! More

Good service and both timely and courteous. I was in for a 12-month service and inspection. They provided a loaner car and corrected an issue with the mirrors. Overall they provided excellent se I was in for a 12-month service and inspection. They provided a loaner car and corrected an issue with the mirrors. Overall they provided excellent service. More

horrible Worst service department of any dealership I have dealt with..would not bring my grandson’s three wheeler here for service. John who is the service Worst service department of any dealership I have dealt with..would not bring my grandson’s three wheeler here for service. John who is the service manager tried to correct things but was unable to make up for the inefficiency of the service department and the service staff More

Price gauging Cost of service was twice what contemporaneous mechanics charge for same service. They charged for over 6 hours when service took 3-4 hours. This the Cost of service was twice what contemporaneous mechanics charge for same service. They charged for over 6 hours when service took 3-4 hours. This the second time that I got over charged for work done. I will never be going back! More