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Jaguar Houston North

Houston, TX

Overview
Reviews
4.4
100 Reviews
Call Dealership (832) 249-2000

18205 Interstate 45

Houston, TX

77090

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Showing 100 reviews

May 08, 2024

Took car in for service for a repeating error. Took a couple of weeks to get it back (did get a loaner), but the error is back in less than a day. More

by jamesmselvidge
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Report | Print
May 15, 2024 -

Jaguar Houston North responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity, please reach out to us at (844) 896-1938 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 02, 2024

Service was efficient and very friendly. Phil C. was particularly knowledgeable and helpful, but other staff were quite good, too. More

by MEBeery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil C
Report | Print
May 07, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2024

Clean, organized and very friendly and helpful people who are all very competent in their services provided to the customer. More

by deoshanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Fouts,
Report | Print
May 03, 2024 -

Jaguar Houston North responded

Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

April 27, 2024

Philip , my service person does an excellent job as usual, great knowledge on the vehicle More

by Gregorysap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
April 18, 2024

Our sales person Claudia was so great. We really appreciate how she took care of us. Thank you for your patience and getting us in a vehicle that we are sure to enjoy. More

by 01tfisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia and Al
Report | Print
Apr 20, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 03, 2024

Everyone was helpful, courteous, pleasant and informative. We appreciate the service we were given during our time waiting for the vechicle to be completed. More

by brendasilva79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Apr 05, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2024

Went above and beyond to take care of our vehicle’s issues. Good communication and fast turnaround. More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 02, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2024

Service was expedited, well presented and convenient. I was assisted even though I was behind schedule. This service has me with every intention of returning. More

by deelacy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla and Joshua
Report | Print
Mar 30, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2024

Great price and great service! 10 out of 10! I recommend anyone looking for a vehicle to stop here. More

by Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven P
Report | Print
Mar 29, 2024 -

Jaguar Houston North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2024

Phillip is a horrible inconsistence, nonchalant, lying customer service representative. No communication and do not return calls. I will never go back. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
Report | Print
Apr 12, 2024 -

Jaguar Houston North responded

Jackie, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (844) 896-1938 at your earliest convenience to discuss how we can turn your experience into a positive one.

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