Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Houston North
Houston, TX
96 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 96 reviews
April 18, 2024
Our sales person Claudia was so great. We really appreciate how she took care of us. Thank you for your patience and getting us in a vehicle that we are sure to enjoy. We really appreciate how she took care of us. Thank you for your patience and getting us in a vehicle that we are sure to enjoy. More
by 01tfisher
Employees Worked With
Claudia and Al
April 03, 2024
Everyone was helpful, courteous, pleasant and informative. We appreciate the service we were given during our time waiting for the vechicle to be completed. informative. We appreciate the service we were given during our time waiting for the vechicle to be completed. More
by brendasilva79
Employees Worked With
Jackie
March 28, 2024
Service was expedited, well presented and convenient. I was assisted even though I was behind schedule. This service has me with every intention of returning. I was assisted even though I was behind schedule. This service has me with every intention of returning. More
by deelacy87
Employees Worked With
Carla and Joshua
March 25, 2024
Phillip is a horrible inconsistence, nonchalant, lying customer service representative. No communication and do not return calls. I will never go back. customer service representative. No communication and do not return calls. I will never go back. More
by Jackie
Employees Worked With
Phillip
January 11, 2021
Brought my 2020 XF in for a yearly service check up and Brought my 2020 XF in for a yearly service check up and had a problem with the Jaguar app for my vehicle. Alex Nasledov took the time to help me sol Brought my 2020 XF in for a yearly service check up and had a problem with the Jaguar app for my vehicle. Alex Nasledov took the time to help me solve my log in problem. Brittany Stevenson was very helpful with locating Alex and explaining the problem I was having. Everyone at Jaguar Land Rover Houston North has been so professional and courteous, it makes me feel like I made the right choice when I decided to purchase a new car. More
by larry.v.davis
Employees Worked With
Brittany Stevenson, Alex Nasledov, Alvaro Ramirez
November 02, 2020
Beware of this dealership, don’t be a victim they’re foolish you and try to get your money out of your pocket as much i they can. They’re even quoted and selling you a different vehicle and and handed y foolish you and try to get your money out of your pocket as much i they can. They’re even quoted and selling you a different vehicle and and handed you a different one it’s happened to me, and also They handled you a cheaper value of key that not belong to yours vehicle. Also when you purchased the phantom footprint and the dealer services , they aren’t refund it to you when you’re not using it even less then a month when I found out they handled the wrong vehicle difference. Also they’re not responsible to get their jobs done for my license plate since I purchased from July. More
by Liemvu0122
Employees Worked With
Jaguar dealership
April 02, 2020
excellent customer service and professional technical advice The problems diagnosed were explained in a professional manner and recommendations given regarding service options. The work was carried out in a time The problems diagnosed were explained in a professional manner and recommendations given regarding service options. The work was carried out in a timely manner and all the problems resolved. More
by bpowney
Employees Worked With
Michael Vergara , Al Ramirez
March 03, 2020
Service Alvaro at Jaguar North is the best! He is always on top of everything. I never have a problem when I go to him. Thank you Alvaro at Jaguar North is the best! He is always on top of everything. I never have a problem when I go to him. Thank you More
by lhernandez77
Employees Worked With
Alvaro
