Jaguar Houston North

Promises broken, reasonable expectations set and they fell short. First off they sold me a vehicle with a fuel door that would not unlock due to it being broken. Nice. They said they could transfer fell short. First off they sold me a vehicle with a fuel door that would not unlock due to it being broken. Nice. They said they could transfer my Disabled Veteran plates, they were adamant about it! After waiting a few weeks they called to say they couldn't transfer them so they ordered plates and the plates were in. I had requested they let me know if there was any issue with the transfer and I would assist, but DO NOT ORDER NEW PLATES. Was told "oh well we couldn't do it". The form to submit a plate transfer isn't even a half page, and shouldve been submitted with the initial registration. More

Very friendly service department. The Advisor took great care of me. Very knowledgeable people in the parts department also The Advisor took great care of me. Very knowledgeable people in the parts department also More

The overall experience was great. The initial estimate was provided within a short time after dropping the car off. After approving the service items requested, an estimated time of c The initial estimate was provided within a short time after dropping the car off. After approving the service items requested, an estimated time of completion was provided. It was actually done quicker than promise. The car was ready as promised the next day and was detailed when picked up. 5 star service!! More

The service guys who replaced my battery had to remove my tire in the back to get to the battery. I had some other stuff in my trunk for my work like rain jackets traffic vests and a stool. I also had some t tire in the back to get to the battery. I had some other stuff in my trunk for my work like rain jackets traffic vests and a stool. I also had some tools and a tire inflator. When the tire was put back in my car it was thrown on top of all my work equipment with no care for damages. In order to get my raincoat to work my extra job as a police officer I had to remove the tire along with everything else to place back correctly. Normally I would have removed everything but my car cut off on me in route to the dealership. I didn't realize my car had other things wrong besides the battery. that is unacceptable, my work jacket has tire marks on the inside lining of the jacket. Josh was the service advisor who checked me in but I don't know who actually worked on my car and who is responsible for the way my car was left. More

My experience was a mess. Phillip tried but as a whole of the dealership my experience was terrible Phillip tried but as a whole of the dealership my experience was terrible More

Jackie and AL always provide me with excellent service , they keep me updated on my service process they keep me updated on my service process More

Great service Great salesman We loved our buying experience Can’t wait to go back experience Can’t wait to go back More

it was a wonderful experience dealing with expert advice and knowledge about de vehicle i was to buy. Claudia explain and help to make de deal very comfortable. thank you Jaguar Houston North and knowledge about de vehicle i was to buy. Claudia explain and help to make de deal very comfortable. thank you Jaguar Houston North More

The service experience at Land Rover Houston North is always top notch. Josh is the absolute best! always top notch. Josh is the absolute best! More

Satisfied Service was completely satisfied. Service advisor Jackie was very helpful and not very kept in touch Service advisor Jackie was very helpful and not very kept in touch More