Jaguar Houston North
Houston, TX
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The overall experience was great. The initial estimate was provided within a short time after dropping the car off. After approving the service items requested, an estimated time of c The initial estimate was provided within a short time after dropping the car off. After approving the service items requested, an estimated time of completion was provided. It was actually done quicker than promise. The car was ready as promised the next day and was detailed when picked up. 5 star service!! More
The service guys who replaced my battery had to remove my tire in the back to get to the battery. I had some other stuff in my trunk for my work like rain jackets traffic vests and a stool. I also had some t tire in the back to get to the battery. I had some other stuff in my trunk for my work like rain jackets traffic vests and a stool. I also had some tools and a tire inflator. When the tire was put back in my car it was thrown on top of all my work equipment with no care for damages. In order to get my raincoat to work my extra job as a police officer I had to remove the tire along with everything else to place back correctly. Normally I would have removed everything but my car cut off on me in route to the dealership. I didn't realize my car had other things wrong besides the battery. that is unacceptable, my work jacket has tire marks on the inside lining of the jacket. Josh was the service advisor who checked me in but I don't know who actually worked on my car and who is responsible for the way my car was left. More
it was a wonderful experience dealing with expert advice and knowledge about de vehicle i was to buy. Claudia explain and help to make de deal very comfortable. thank you Jaguar Houston North and knowledge about de vehicle i was to buy. Claudia explain and help to make de deal very comfortable. thank you Jaguar Houston North More
Took car in for service for a repeating error. Took a couple of weeks to get it back (did get a loaner), but the error is back in less than a day. Took a couple of weeks to get it back (did get a loaner), but the error is back in less than a day. More