Jaguar Houston North

Carla is always very helpful and knowledgeable when I take my vehicle in for service at Jaguar Houston North. I highly recommend her! take my vehicle in for service at Jaguar Houston North. I highly recommend her! More

Phil is awesome. Excellent customer service. Best service provider in town, he's always prompt and very knowledgeable, Excellent customer service. Best service provider in town, he's always prompt and very knowledgeable, More

Second time back for service. . .same excellent experience! Josh Fouts took care of me again and I was in-and-out in no time. . .same excellent experience! Josh Fouts took care of me again and I was in-and-out in no time. More

Phill was great and my service was excellent took care of me right away! When you drive a car that expensive, you want to know your service is going to be good! me right away! When you drive a car that expensive, you want to know your service is going to be good! More

Service department has been extremely knowledgeable, friendly and professional. Carla, the service manager, is amazing. friendly and professional. Carla, the service manager, is amazing. More

Arrived before 7am and was still immediately assisted. Jackie checked on me often providing me updates and offering Uber rides, Drinks, and snacks. Jackie checked on me often providing me updates and offering Uber rides, Drinks, and snacks. More

My Jaguar F-Pace had weird things happen with coolant pressure and engine failure lights, pegged temperature and barely drivable. I just moved back to Texas and had to find a dealership. They took good c pressure and engine failure lights, pegged temperature and barely drivable. I just moved back to Texas and had to find a dealership. They took good care of me and the car. I went through Jaguars customer service to get help and that process is pretty long LOL. But they were helpful and in the end, I got my car back and it’s running great. my service advisor, Phil, stayed in communication with me and kept me updated through the entire process. Very professional and highly recommend this dealership. More

I arrived at 7:30AM and Ms. Carla Waddell met me and walked me inside to her desk. She looked my Jaguar up and explained what services were due. Ms. Waddell showed me the recomm Carla Waddell met me and walked me inside to her desk. She looked my Jaguar up and explained what services were due. Ms. Waddell showed me the recommended package which I chose. I choose to wait in the waiting area. Later, Ms. Waddell came and explained that I had a vacuum pump leaking oil. She described the problem and showed me the cost which I approved. Also, she recommended I replace the power belt while the vacuum pump was being installed. I approved the belt also. Everything got done and my car was washed before noon. I was very pleased with the service I received. I will always use Jaguar Norton with all my service needs. Kind Regards, Robin Exum More

Promises broken, reasonable expectations set and they fell short. First off they sold me a vehicle with a fuel door that would not unlock due to it being broken. Nice. They said they could transfer fell short. First off they sold me a vehicle with a fuel door that would not unlock due to it being broken. Nice. They said they could transfer my Disabled Veteran plates, they were adamant about it! After waiting a few weeks they called to say they couldn't transfer them so they ordered plates and the plates were in. I had requested they let me know if there was any issue with the transfer and I would assist, but DO NOT ORDER NEW PLATES. Was told "oh well we couldn't do it". The form to submit a plate transfer isn't even a half page, and shouldve been submitted with the initial registration. More

Very friendly service department. The Advisor took great care of me. Very knowledgeable people in the parts department also The Advisor took great care of me. Very knowledgeable people in the parts department also More