Jaguar Hilton Head

This dealership was very professional, courteous and honest. They gave me a full rundown of my car’s issues. honest. They gave me a full rundown of my car’s issues. More

We purchased a new F-Pace and traded in our twelve year only carfrom the dealer. The process was smooth and the personnel knowledgeable. The only glitch was that their computer system went down several tim only carfrom the dealer. The process was smooth and the personnel knowledgeable. The only glitch was that their computer system went down several times during the process. This increased the total time to complete the transaction. More

Quincy does a GREAT job! So, I have a 2001 XK8 and the parts are all but nonexistent for it.. I called 4 different places that said they could NOT get the parts I needed.. Qui So, I have a 2001 XK8 and the parts are all but nonexistent for it.. I called 4 different places that said they could NOT get the parts I needed.. Quincy not only found the parts I needed twice on two separate occassions, but also was 1/3rd cheaper than anywhere online at their best prices, even when they DIDnN'T have them in stock! Jaguar of Cary NC are my closest dealer and yet I STAY with Hilton Head Jaguar for all of my parts from here on out.. Great phone service and shipped it directly to my house at a reasonable time.. Thanks.. More

Buyer Beware * Untrained Employees with Lack of Product Knowledge * Very Inexperienced General Management * Product Not Properly Conditioned and Serviced For Sal * Untrained Employees with Lack of Product Knowledge * Very Inexperienced General Management * Product Not Properly Conditioned and Serviced For Sale * Argumentative * Condescending * Lack of Trust with Dealership More

Great service. Purchased a 2018 Jaguar XJ from Leah Maggio at Hilton Head jaguar. She was very informative & helpful thru the entire process. I am very happy so fa Purchased a 2018 Jaguar XJ from Leah Maggio at Hilton Head jaguar. She was very informative & helpful thru the entire process. I am very happy so far. More

Excellent service Service was excellent. Repersative all question where answer great staff you all sell more Jagiars Anyway will do business again with you all in the Service was excellent. Repersative all question where answer great staff you all sell more Jagiars Anyway will do business again with you all in the near future. More

Expectancy of Excellence! I am a returning customer of Jaguar of Hilton Head. The employees I have interacted with are always pleasant and it appears their goal is to provide I am a returning customer of Jaguar of Hilton Head. The employees I have interacted with are always pleasant and it appears their goal is to provide excellent service. I purchased an S Type Jaguar when the dealership opened. My second choice was the XF, and now the XJL, R. I choose Jaguars because of the sophisticated style, level of performance, class and distinction. I feel the service department has always taken pride in the product and service they provide. My top accolade on yesterday goes to Jude Aning because of his unbeatable work ethic. Time sometimes limit an employee from showing the upmost care. On yesterday, Mr. Aning demonstrated excellent customer care after the sale and I wanted him, and the owners to know I appreciate knowing that as a customer I'm valued. More

Terrible Customer Service I've had my car serviced at this dealership several times in the past, and it's always been good-not-great. But my experience today was beyond disappo I've had my car serviced at this dealership several times in the past, and it's always been good-not-great. But my experience today was beyond disappointing. After having an issue with my car and confirming via OBD diagnostics that it was an issue requiring immediate attention, I had my pregnant wife take me to drop off my car before hours this morning. I work out of town in an emergency department 86 miles from my house, and my wife works as well. We needed the vehicle fixed before it could be driven. When I called the service center this morning to let them know what issues I was having, I was told, "Well, you know it's gonna be a week before we can even take a look at it." A week? To even look and diagnose? "There's a lot of cars in front of you, we're booked up. I don't know what you plan on doing for a week." No compassion, no customer service, no seeking to earn my business, nothing. Sorry 'boutya. No one even offered a loaner car in the interim, nothing. I'll take it to my usual shop in town who performs excellent service and can see it immediately. The only reason I considered the dealer was because it was a major issue that needed dealer parts. But I'd rather another shop order them and install them. I've never been so unimpressed with a service center. More

Great experience. Can't say enough good things about both Heather Carlsberg and Jude Aning who both worked with me curing the purchase. Fabulous experience. And thank Can't say enough good things about both Heather Carlsberg and Jude Aning who both worked with me curing the purchase. Fabulous experience. And thank you Jim Tosh for a seamless closing. More

Jaguar F Pace experience The dealership, Manager,sales person were all friendly and professional. The car was detailed before we looked at it. I would say the dealership is fi The dealership, Manager,sales person were all friendly and professional. The car was detailed before we looked at it. I would say the dealership is first class and very welcoming. More