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Jaguar Hilton Head

Hardeeville, SC

4.4
93 Reviews

145 Drivers Way, Suite 1

Hardeeville, SC

29927

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Showing 93 reviews

January 23, 2023

Not very impressed. My car was over there six weeks for the door not opening with no results. More

by Traleigh2
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Leslie,
Jan 26, 2023 -

Jaguar Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (843) 548-1136 so we can work towards a resolution.

December 13, 2022

Great cars, explained reasons for service delay and approximately when you will receive your car More

by Van M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 16, 2022 -

Jaguar Hilton Head responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 29, 2022

After waiting 2 months for parts we left the car for 3 weeks and nothing was done. Since then car was drivable we took it and asked for an appointment and a loaner. 6 weeks later we dropped it off on Nov More

by Mitchpiet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Nov 29, 2022 -

Mitchpiet responded

Nothing was done to my car yet., waiting since July.

Dec 01, 2022 -

Mitchpiet responded

It's now December, still nothing done and not even a call from them.

Dec 06, 2022 -

Mitchpiet responded

Another week, no response. I asked the Service Manager to call me 5 days ago and he hasn't.

November 27, 2022

Melissa was a pleasure to work with. She went over and beyond to get needed parts delivered and installed as soon as possible. Her follow up was very much appreciated. I feel that I More

by dianesadams62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 28, 2022 -

Jaguar Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2022

The service rep was outstanding. She made every possible effort to help get good service on an older Jaguar. More

by tolkn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Choat
Sep 20, 2022 -

Jaguar Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Best customer service in the Beaufort area! Brittney Hill is amazing and will find and receive what you want/ need! More

by paigeasargent75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hill
Aug 26, 2022 -

Jaguar Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 03, 2022

Very friendly staff. Arranged a pickup and return of my vehicle for recent scheduled maintenance More

by tlstake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 05, 2022 -

Jaguar Hilton Head responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 01, 2022

Having my car serviced at Jaguar Hilton Head gives me a chance to relax in their comfortable waiting room. Service personnel are friendly. More

by honeybea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Geneser
Aug 01, 2022 -

honeybea responded

Thanks for excellent service!

July 29, 2022

Best service experience as always. I've been a customer for decades and will continue. Service after the sale is a true statement for this dealership. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Aug 01, 2022 -

Jaguar Hilton Head responded

Hi Kim, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 21, 2022

Leslie Reyes answered my questions with a knowledgeable and kind answer! She was pleasant and took all the time needed to explain everything to me. I love my Jaguar! and I love my dealer! I only have 18 More

by jymie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Reyes
Jul 23, 2022 -

Jaguar Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Aug 15, 2022 -

jymie04 responded

My email address is: jymie04@gmail.com

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