Jaguar Hilton Head
Hardeeville, SC
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This dealership made the buying process so easy. They want to help you choose the car you want, they take the pressure off buying a new car. I worked with Britta and she was so easy to work with, sh They want to help you choose the car you want, they take the pressure off buying a new car. I worked with Britta and she was so easy to work with, she was patient, kind, and honest. More
There has been 1000% improvement in service department since mid Covid. Staff is attentive, friendly and on-the-ball. We had a simple problem which they evaluated the same day (found no problem--but sti since mid Covid. Staff is attentive, friendly and on-the-ball. We had a simple problem which they evaluated the same day (found no problem--but still offered the free wash and vacuum). More
Our service associate, Kristin,is the best. She always greets us with a smile, has all our paperwork ready and asks if there is anything else she can do four us. She guesstimates when our car w She always greets us with a smile, has all our paperwork ready and asks if there is anything else she can do four us. She guesstimates when our car will be ready, keeps us updated via messenger and reminds us when the car is finished. She is the face and ambassador for Hilton Head Jaguar. More
The service I received from Cody at Jaguar of Hilton Head was exemplary. He was professional yet personable. He kept me up to date on the progress of my repair (not a usual one given the car is an iPace). was exemplary. He was professional yet personable. He kept me up to date on the progress of my repair (not a usual one given the car is an iPace). He followed through on every commitment to me. He answered all my questions plus helped me secure a rental-car replacement. Altogether, a terrific experience. More
Having the Service plan and extended warranty was my best choice. The service took more time than originally quoted. My appointment was at 10am and I was quoted 2hrs. I didn't leave until around 3pm. My vehi choice. The service took more time than originally quoted. My appointment was at 10am and I was quoted 2hrs. I didn't leave until around 3pm. My vehicle was still not detailed either. I opted to skip it. The thoroughness of the preinspection and postinspection along with friendly staff made my wait worth my time. More
Because of the poor customer service at this dealership and the lack of communication, I will never buy a Jaguar again. Absolute terrible service. and the lack of communication, I will never buy a Jaguar again. Absolute terrible service. More
Very professional service assistant. The service was for a Jaguar sponsored recall and the appointment was made several months in advance. The time estimated for the service repair was u The service was for a Jaguar sponsored recall and the appointment was made several months in advance. The time estimated for the service repair was underestimated and we had to leave the car overnight to ensure sufficient time was taken without rushing the repair More