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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
202 Reviews

202 Reviews of Jaguar Fort Lauderdale - Service Center

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December 11, 2023

It is always a great experience to visit the Jaguar dealership in Pompano Bch. Diane Willey is always so efficient and courteous !! She goes way above to make the customer happy!!! We also spoke to E More

by mapespaul, Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Willey, Ed Bianchi
Dec 13, 2023 -

Jaguar Fort Lauderdale responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 08, 2023

They work performed at the dealership seems to be excellent, but the place is very difficult to access from the highway. More

by D1stroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 09, 2023 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2023

Quick. Amanda was great. Would have preferred a loaner vs Uber. Pricey for new break pads. More

by cazaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 05, 2023 -

Jaguar Fort Lauderdale responded

Hi Cazaret, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2023

Prompt, professional, timely, and thorough. Jose Mena went above and beyond to make arrangements for a loaner vehicle while my Jaguar was being serviced. He explained in detail what had been More

by bbartlett105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Dec 04, 2023 -

Jaguar Fort Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Jaguar Fort Lauderdale and we hope to be of service again in the future.

December 02, 2023

Difficult to find-Uber got lost twice (needs better signage). Pricey ($60 for a single wiper blade install?). Hila is a great service admin. Building is new but I didn’t find the chairs that comfortabl More

by FlaGolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
Dec 03, 2023 -

Jaguar Fort Lauderdale responded

Hi, we regret your experience with us here but we are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 406-1917. We'd appreciate the chance to make your experience a positive one.

November 29, 2023

My wife and I have been customers of Jaguar Fort Lauderdale for 7 years now and have always had a great experience when visiting the dealership. Our service advisor Jose Mena is excellent! He is a More

by keglueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Dec 01, 2023 -

Jaguar Fort Lauderdale responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Jaguar Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 29, 2023

Great dealership I have been a client since 1986. I’m disappointed that they are going electric, I think that is a mistake and unfortunately there losing me as s client. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Whatley
Dec 01, 2023 -

Jaguar Fort Lauderdale responded

Hi Harold, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (954) 406-1917 so we can assist you further.

November 23, 2023

Great experience at Jaguar Fort Lauderdale! Hila is an excellent service advisor, who kept me informed and made the entire experience very positive! More

by Johnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila, Ricardo
Nov 24, 2023 -

Jaguar Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 22, 2023

Unable to make phone contact with service personnel as no one answers the phone. Service manager very slow in returning calls or text messages More

by timocon1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharone
Nov 22, 2023 -

timocon1952 responded

That statement is correct! Dealership has communication problems. Maybe not enough help to even answer the phone

November 13, 2023

My service reprensentative Amanda was excellent! She was very cordial, on time and communicated with me right away about what my repairs /concerns should be. . More

by bmarchitto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 15, 2023 -

Jaguar Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!