Jaguar Fort Lauderdale - Service Center
Pompano Beach, FL
205 Reviews of Jaguar Fort Lauderdale - Service Center
I have had Jaguars for many years and never had received such courteous, friendly and helpful service from any other dealership. Alpine Jaguar answers your questions, has the work done on time (even before such courteous, friendly and helpful service from any other dealership. Alpine Jaguar answers your questions, has the work done on time (even before time promised) and they always give more than is expected. From the front desk, the telephone courtesy and the management excels in customer care. I would highly recommend them and do! Anita Finley More
Having purchased a new 1997 Jaguar from Alpine Jaguar in 1996; the vehicle has only been serviced by Alpine Jaguar. Over the years Carmen as my service advisor and Al always took the time to explain the det 1996; the vehicle has only been serviced by Alpine Jaguar. Over the years Carmen as my service advisor and Al always took the time to explain the details of the needed service. As a result of highly skilled mechanics especially Larry;such proved to be a great asset to the longevity of my vehicle. In addition, the vehicle was in need of body work as a result of being damaged while parked. The vehicle was repaired by Alpine's Body Shop whereby Body Shop Manager, Mike turned an alarming/concerning period of time into a pleasant experience. The vehicle was repaired to perfection and the interior was detailed. During the past 16 years Alpine Jaguar service has provided ongoing sincerity and was instrumental in making me realize that Alpine is the only dealership for me. I replaced my 16 year old Jaguar and recently purchased a 2012.Jaguar XF from Alpine Jaguar. I made a great decision. The process of selecting and purchasing my new vehicle was a most pleasurable experience. Kellen, Sales Consultant at Alpine made the buying process a joyful journey! Upon my return visits to Alpine for washing or tire pressure needs the personable touch by employees and management is "priceless". More
I have bought two Jags from Alpine, first a 2005 S-type-R, which I traded in on a 2007 XK, which I currrently own. My salesman, Mike Frawley, and the sales dept made the process smooth and easy. Mik S-type-R, which I traded in on a 2007 XK, which I currrently own. My salesman, Mike Frawley, and the sales dept made the process smooth and easy. Mike worked hard to ensure I got the car and the deal that I wanted. I have serviced both cars exclusively at the Alpine's service dept, I can not emphasize enough how customer orientated this service dept is. From my service rep, Carmen to the shop manager, Al, to the service manager, John, these guys make each service not only tolerable but almost enjoyable (no service is ever really enjoyable, lol) . They are extremely knowledgeable about any issue I have had. They go out of their way to fully explain the issue and the best resolution. They are always friendly and accommodating as well as the rest of the service staff. I will continue to buy and service cars from Alpine for the foreseeable future. Alpine is the best dealereship I have had the pleasure to engage. More
I have dealt with Alpine for both sales and service on multiple occasions. While my sales experience has been good, it is the service department that fails consistently. Communication is poor, and they s multiple occasions. While my sales experience has been good, it is the service department that fails consistently. Communication is poor, and they seeme to always find something "extra" that is wrong with my cars. Problems are misdiagnosed regularly! Bad! When time to settle the invoice, the total is always more than what I have been quoted, which makes me have to fuss and takes more of my time. Compared to service I have received at the Jaguar dealership in Charlotte, NC, Alpine needs to pay attention to details! More
my first experience was with the sales team (Philipae) who was very patient with me before I finally decided on a XK8. I then dealt with a guy in service who was the reason that Alpine Jaguar didn't get who was very patient with me before I finally decided on a XK8. I then dealt with a guy in service who was the reason that Alpine Jaguar didn't get full marks, now however I deal with Jennifer in service. She is very courteous and always makes sure I'm very satisfied. Alpine Jaguars show room and grounds must be one of the best/nicest I've seen and the workshops are spotless. More