Jaguar Fort Lauderdale - Service Center

Not only do I feel ripped off .. Let's see , I had just trucked my car in from Vegas I usually go to Gaudin Jag which is now closed down and Range Rover took over , I've been going to Let's see , I had just trucked my car in from Vegas I usually go to Gaudin Jag which is now closed down and Range Rover took over , I've been going to a great place in lake LV to do my car , but since I moved to Florida I needed a new place and I dont know any good places yet so I thought well at least I'll go to Jag , let's say I think they ripped me off just seemed way to expensive, I could go on but limited space on here , but the guy I worked on my car was hitting my door against a wall all the paint was chipped off I could tell it was all powdery in that area where the door locks I'm like really !!! and they washed my car like crap when I got it back , anyway even though they got some after market part it was still expensive and took a week . When I got two other quotes in Vegas they were significantly less , if I could only find a good place in Fort L that is trust worthy for all my car needs , dealers are rip offs , More

Top on convertible not coming down I took my vehicle in because the top on my convertible was not coming down. They were able to accommodate me immediately. Service was fast and the sta I took my vehicle in because the top on my convertible was not coming down. They were able to accommodate me immediately. Service was fast and the staff friendly, as usual. Great dealership! More

William Pereira -Terrible William Pereira is extremely disrespectful and seems to be too arrogant to work in any sort of customer service. How he still has job is beyond me. He William Pereira is extremely disrespectful and seems to be too arrogant to work in any sort of customer service. How he still has job is beyond me. He is the reason i will no longer own Jaguars in the future. More

Nice people/excessive pricing I have owned many Jaguars but always look at the at Alpine and buy somewhere else. Not hard to do since they are not selling one of a kind autos. Save I have owned many Jaguars but always look at the at Alpine and buy somewhere else. Not hard to do since they are not selling one of a kind autos. Save thousands on the same car at another nearby dealer. As for service, they are very friendly and courteous but sneaky! Recent oil change did reveal a damaged tire for which they quoted $340 incl mounting and balance. No one mentioned a labor charge of $33 until queried in detail. How do you mount and balance without labor? Also Lund cabin air filter needed replacement for 124. Plus tax. This is at best a $22. Item that is easily replaced in about 10 minutes under the hood. I'm not sure why otherwise intelligent people do their repairs beyond oil change...at alpine. I certainly don't . Find a jag specialist in your locale that is not a dealer and send your savings. To a charity of your choice. More

WORSE jag Dealer on the planet! This dealer is money hungry, do not care about the customers and they love to impose expensive unnecessary repairs up on customers. I had 3 Jaguars s This dealer is money hungry, do not care about the customers and they love to impose expensive unnecessary repairs up on customers. I had 3 Jaguars so far, not the best car, nor the worse, but this guys are trained to screw you overcharging for profit. Next car will not be a Jaguar for the price of service and support you can pay for a real premium vehicle. Be aware stay from Alpine Jaguar don't get taken with their gimmicks and overcharging. More

wouldn't honor extended service. Had vehicle serviced with extended service . dealer submitted initial report to extended warranty company, but refused to submit to them for final ins Had vehicle serviced with extended service . dealer submitted initial report to extended warranty company, but refused to submit to them for final inspection and approval. This cost me $1400. after having a $4500. ext. war. policy. I'D RECOMMEND YOU STAY FAR AWAY FROM ALPINE SERVICE. More

Horrible Experience Very bad experience, after getting my car repaired their for over two years they treated me like a number. My last repair cost over 8k and it took ove Very bad experience, after getting my car repaired their for over two years they treated me like a number. My last repair cost over 8k and it took over 5 weeks to repair. They initially quoted me two weeks and blamed everything on geico, ultimately I had to pay for it and instead of offering a solution they kept pointing the finger. Service advisors don't really care about customer service but instead will send you a survey after the repair is done begging for you to give them a 10 instead of truly earning it. Service managers will try to belittle you instead of working with you to find a solution. They repIaced an arm rest in the vehicle that had two different leather patterns and stated to me that there was nothing they can do about it. I had over $800 worth of rental car fees and I drove 45 minutes from Miami to bring them 7k of business. Instead of acknoweldging that they left me with the $800 bill. Very very bad experience considering i've spent over 12k with Alpine jaguar within one year. I would not recommend them for service instead I would go to Warren Henry Jaguar. More

I have had Jaguars for many years and never had received such courteous, friendly and helpful service from any other dealership. Alpine Jaguar answers your questions, has the work done on time (even before such courteous, friendly and helpful service from any other dealership. Alpine Jaguar answers your questions, has the work done on time (even before time promised) and they always give more than is expected. From the front desk, the telephone courtesy and the management excels in customer care. I would highly recommend them and do! Anita Finley More

Having purchased a new 1997 Jaguar from Alpine Jaguar in 1996; the vehicle has only been serviced by Alpine Jaguar. Over the years Carmen as my service advisor and Al always took the time to explain the det 1996; the vehicle has only been serviced by Alpine Jaguar. Over the years Carmen as my service advisor and Al always took the time to explain the details of the needed service. As a result of highly skilled mechanics especially Larry;such proved to be a great asset to the longevity of my vehicle. In addition, the vehicle was in need of body work as a result of being damaged while parked. The vehicle was repaired by Alpine's Body Shop whereby Body Shop Manager, Mike turned an alarming/concerning period of time into a pleasant experience. The vehicle was repaired to perfection and the interior was detailed. During the past 16 years Alpine Jaguar service has provided ongoing sincerity and was instrumental in making me realize that Alpine is the only dealership for me. I replaced my 16 year old Jaguar and recently purchased a 2012.Jaguar XF from Alpine Jaguar. I made a great decision. The process of selecting and purchasing my new vehicle was a most pleasurable experience. Kellen, Sales Consultant at Alpine made the buying process a joyful journey! Upon my return visits to Alpine for washing or tire pressure needs the personable touch by employees and management is "priceless". More

I have bought two Jags from Alpine, first a 2005 S-type-R, which I traded in on a 2007 XK, which I currrently own. My salesman, Mike Frawley, and the sales dept made the process smooth and easy. Mik S-type-R, which I traded in on a 2007 XK, which I currrently own. My salesman, Mike Frawley, and the sales dept made the process smooth and easy. Mike worked hard to ensure I got the car and the deal that I wanted. I have serviced both cars exclusively at the Alpine's service dept, I can not emphasize enough how customer orientated this service dept is. From my service rep, Carmen to the shop manager, Al, to the service manager, John, these guys make each service not only tolerable but almost enjoyable (no service is ever really enjoyable, lol) . They are extremely knowledgeable about any issue I have had. They go out of their way to fully explain the issue and the best resolution. They are always friendly and accommodating as well as the rest of the service staff. I will continue to buy and service cars from Alpine for the foreseeable future. Alpine is the best dealereship I have had the pleasure to engage. More