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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
205 Reviews

205 Reviews of Jaguar Fort Lauderdale - Service Center

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April 27, 2022

Amanda and the service team are very efficient. A tag transfer paperwork issue but resolved More

by Intell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda in service
Apr 29, 2022 -

Jaguar Fort Lauderdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 24, 2022

Dropped car off for tire repair/ replace. Had to wait 20+ minutes since only 1 service writer working on Monday after Easter. Service writer, Taiwo, was very friendly and professional. Tir More

by eelawton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taiwo
Apr 26, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2022

Diane Willie is my service manager. I've had Mercedes, Lexus, BMW, and Jaguar, and she is the best service manager I've ever had. Keeps me coming back. More

by cmandell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Willey
Apr 25, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

My service technician Amanda was very courteous and professional. She communicated with me throughout the day and ensured a great experience with little inconvenience while my car was being worked on. More

by mherren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Levy
Apr 25, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Worst service experience we’ve ever had. For the record, James Happel doesn’t return emails or phone calls. He sends incorrect invoices. He says our vehicle has been fixed when it hasn’t. Ru More

by R&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Happel
Apr 23, 2022 -

Jaguar Fort Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Jaguar Fort Lauderdale take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 406-1917 -- we hope to hear from you soon.

April 18, 2022

Your service manager James was very experienced very helpful and did a great job on my vehicle I would recommend him anytime to anyone he is one of your outstanding employees More

by westend138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James service manager
Apr 22, 2022 -

Jaguar Fort Lauderdale responded

Hi, thanks so much for the warm recommendation of the team here at Jaguar Fort Lauderdale. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 26, 2021

All doors and trunk could no longer be locked or opened with the key fob. Instead the metal emergency key could be used only on the drivers door for access after the others were locked from within. After a More

by Ballroom
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken
December 15, 2020

My 2019 Jaguar F-Pace is a lemon. Has been in 2 service departments over 50+ days. I was told I spilled liquid in my cup holder and that liquid was the reason my car stopped working. Plus, I’ve has issues More

by alissa.kopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob GM and Pete Service
November 06, 2019

I’ve owned 5 Jaguar Cars and find Ft. Lauderdale Jaguar the leader in Sales and Service! They go the extra mile to address anything that you need and when you find their GM answering phones and involved in More

by Orbie
Recommend Dealer
Yes
Employees Worked With
Bob
April 24, 2019

Service Department does not honor maintenance agreement *Update, on 04/26/19, I spoke with General Manager Bob Vallone who quickly arranged to have the yearly maintenance conducted on my Jaguar. Thank you! More

by Jim Heins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe