Jaguar Fort Lauderdale - Service Center

My rep, Jose, kept me informed of what repairs were being done in a timely manner and kept me abreast of costs associated. Very courteous and professional done in a timely manner and kept me abreast of costs associated. Very courteous and professional More

Diane Willey as my service contact was very nice and helpful. Without her respectful personal assistance I would not have been as comfortable with this dealership. Diane made me feel appreciated as a Ja helpful. Without her respectful personal assistance I would not have been as comfortable with this dealership. Diane made me feel appreciated as a Jaguar customer. I have had a very difficult time getting thru to them on the phone. I don’t know whether it is because of their recent move to a new location or because they are understaffed. When I do each someone I get all of my questions answered beautifully. Since I picked my car up my Internet service has stopped working. I did get a return phone call to explain about my outdated Sim card. The transition took place while the car was in the possession of the dealership. That means that I drove in with all of that working perfectly and left without being able to use my Bluetooth or even my Waze app in the car. I am hoping that someone will be available to help me make that work. I feel like it was a disservice that occurred that I noticed as I was driving out of the dealership at closing time. My proximity this dealership makes it such that I hope to have an ongoing relationship with them where I can count on good service. Diane made me feel appreciated as a loyal Jaguar customer. More

Ease in checking in. Jose Mena is my service consultant and he has always done his best to make sure everything I have needed to be done is done correctly. Jose Mena is my service consultant and he has always done his best to make sure everything I have needed to be done is done correctly. More

After many years of service at your dealership, my senior service representative, Diane Willey, has been outstanding as a professional representative of your Service department. She’s readily available and e service representative, Diane Willey, has been outstanding as a professional representative of your Service department. She’s readily available and exceptional in her attention to detail and follow up! Diane also shows empathy and concerned for any of my automotive issues. After 18 years,! I couldn’t feel more secure and grateful for all the help she has afforded me. Diane truly exemplifies your dealership’s excellent service. More

My rating of 5 stars is for Diane Willey, my service rep at this dealership. She goes above and beyond as do the men is the parts department. They make a great team. Not crazy about the new "open conce at this dealership. She goes above and beyond as do the men is the parts department. They make a great team. Not crazy about the new "open concept" at the new location. More

Glad Jaguar dealership moved, it's closer to my home in Boynton Beach. I always feel it's worth the trip because service has always been perfect. I enjoy my Jaguar XE comfortable and hugs the road and ha Boynton Beach. I always feel it's worth the trip because service has always been perfect. I enjoy my Jaguar XE comfortable and hugs the road and has quick responses. Great car! Service through A.Lake was fine and glad to see J Happel is now service manager he is very helpful with my concerns. . More

i always find satisfaction with my maintenance and my service adviser make sure that i understand service adviser make sure that i understand More

Amanda was Very helpful. She returned my call in a timely manor. Also she corrected an issue with the invoice She returned my call in a timely manor. Also she corrected an issue with the invoice More

Jaguar's service was excellent. Jose Mena was my service manager. He was very professional and courteous. Jose Mena was my service manager. He was very professional and courteous. More

I liked the feel of the old dealership space. I like a more sophisticated classy look. I don’t like open concept while meeting with service advisor I feel showroom was clean. Calling dealership I like a more sophisticated classy look. I don’t like open concept while meeting with service advisor I feel showroom was clean. Calling dealership is a nightmare! Prompts keep forwarding you to another Prompt! Don’t know if I will go back More