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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
202 Reviews

202 Reviews of Jaguar Fort Lauderdale - Service Center

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May 17, 2022

After many years of service at your dealership, my senior service representative, Diane Willey, has been outstanding as a professional representative of your Service department. She’s readily available and e More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Willey
May 19, 2022 -

Jaguar Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2022

My rating of 5 stars is for Diane Willey, my service rep at this dealership. She goes above and beyond as do the men is the parts department. They make a great team. Not crazy about the new "open conce More

by karenmporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Willey
May 18, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Diane here at Jaguar Fort Lauderdale! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2022

Glad Jaguar dealership moved, it's closer to my home in Boynton Beach. I always feel it's worth the trip because service has always been perfect. I enjoy my Jaguar XE comfortable and hugs the road and ha More

by Patricia8588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lake and James Happel (checked to see if all is O>K>)
May 16, 2022 -

Jaguar Fort Lauderdale responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Jaguar Fort Lauderdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 24, 2022 -

Patricia8588 responded

Have a great day and drive safely.

May 10, 2022

i always find satisfaction with my maintenance and my service adviser make sure that i understand More

by geoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose Mena
May 12, 2022 -

Jaguar Fort Lauderdale responded

Hello Geoly, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 09, 2022

Amanda was Very helpful. She returned my call in a timely manor. Also she corrected an issue with the invoice More

by E_adams23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Levy
May 11, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2022

Jaguar's service was excellent. Jose Mena was my service manager. He was very professional and courteous. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
May 09, 2022 -

Jaguar Fort Lauderdale responded

Hi Pete, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 28, 2022

I liked the feel of the old dealership space. I like a more sophisticated classy look. I don’t like open concept while meeting with service advisor I feel showroom was clean. Calling dealership More

by jeninpompano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taiwo
Apr 29, 2022 -

Jaguar Fort Lauderdale responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

April 27, 2022

Amanda and the service team are very efficient. A tag transfer paperwork issue but resolved More

by Intell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda in service
Apr 29, 2022 -

Jaguar Fort Lauderdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 24, 2022

Dropped car off for tire repair/ replace. Had to wait 20+ minutes since only 1 service writer working on Monday after Easter. Service writer, Taiwo, was very friendly and professional. Tir More

by eelawton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taiwo
Apr 26, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2022

Diane Willie is my service manager. I've had Mercedes, Lexus, BMW, and Jaguar, and she is the best service manager I've ever had. Keeps me coming back. More

by cmandell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Willey
Apr 25, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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