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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
205 Reviews

205 Reviews of Jaguar Fort Lauderdale - Service Center

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September 02, 2022

This dealership has terrible customer service. It is hard to communicate or receive status updates. For a loaner, it is a headache. I just would not recommend Jaguar at all. I regret buying a j More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda
Sep 07, 2022 -

Jaguar Fort Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Jaguar Fort Lauderdale take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1917. We hope to hear from you.

Sep 07, 2022 -

anonymous responded

I asked to speak to manager at the time and I was hunged up on. What a joke.

September 02, 2022

Scheduling maintenance was a nightmare. Takes a month to get an appointment and then when you get there they have no record that you every made an appointment. Luckily, they gave me an ad More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Willey
Sep 07, 2022 -

Jaguar Fort Lauderdale responded

Hi Earl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2022

This dealership is so nice. I love the way the remodeled it and have everything set up. More

by Hendrixxworldapparel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian, Jose, Michelle
Sep 05, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

Wonderful receive from entering at last minute Friendly Very clean On time and they called me umber More

by Sanddollar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hila
Sep 04, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 28, 2022

I have found the management and staff of both sales and service to be extremely helpful in providing with excellent service and resolving any issues I may have More

by funzone1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James happen and Diane
Sep 01, 2022 -

Jaguar Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 25, 2022

Cameron Rodgers has managed to fully turn my terrible experience around. He is a sales manager, so had no reason to go completely out of his way to help me with my ongoing service issue. He found my car, More

by Customer with No Car :(
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Rodgers
Aug 31, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2022

Dianne in Service went extra mile to expedite annual service appointment before unplanned out of state drive More

by dbmndc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Willey
Aug 26, 2022 -

Jaguar Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 19, 2022

In shop for more than 3weeks. I called and could not get anyone in service. There was no communication or status update. No loaners available. Enterprise only had a Corolla availa More

by pharper0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 24, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (954) 406-1917. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Thank-you for all your Help Jose Mena appreciate it getting completed see you on the next go around!!! More

by JagSwag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Aug 23, 2022 -

Jaguar Fort Lauderdale responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

August 12, 2022

Very nice people. Good communication with text messages. Took care of my loaner car nicely. More

by jimluciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hila
Aug 17, 2022 -

Jaguar Fort Lauderdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 17, 2022 -

jimluciano responded

Thanks again!

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