Jaguar Fort Lauderdale - Service Center
Pompano Beach, FL
205 Reviews of Jaguar Fort Lauderdale - Service Center
This dealership has terrible customer service. It is hard to communicate or receive status updates. For a loaner, it is a headache. I just would not recommend Jaguar at all. I regret buying a j It is hard to communicate or receive status updates. For a loaner, it is a headache. I just would not recommend Jaguar at all. I regret buying a jaguar. More
Scheduling maintenance was a nightmare. Takes a month to get an appointment and then when you get there they have no record that you every made an appointment. Luckily, they gave me an ad Takes a month to get an appointment and then when you get there they have no record that you every made an appointment. Luckily, they gave me an advisor - Diane Willey, who was a treasure. She made sure the service was done and went the extra step to make sure everything was handled to order. She turned a frustrating experience into a satisfying experience. More
I have found the management and staff of both sales and service to be extremely helpful in providing with excellent service and resolving any issues I may have service to be extremely helpful in providing with excellent service and resolving any issues I may have More
Cameron Rodgers has managed to fully turn my terrible experience around. He is a sales manager, so had no reason to go completely out of his way to help me with my ongoing service issue. He found my car, experience around. He is a sales manager, so had no reason to go completely out of his way to help me with my ongoing service issue. He found my car, updated me daily, and even had a loaner car delivered to my house. I cannot tell you how grateful I am to him and to have my situation on its way to being resolved. He has single-handedly redeemed my entire experience with Jaguar Fort Lauderdale. Thank you, Cameron. For anyone considering buying from Jaguar Fort Lauderdale, you should make sure to use Cameron Rodgers. More
In shop for more than 3weeks. I called and could not get anyone in service. There was no communication or status update. No loaners available. Enterprise only had a Corolla availa I called and could not get anyone in service. There was no communication or status update. No loaners available. Enterprise only had a Corolla available. After 3 weeks, they still missed the oil change. More