Jaguar Fort Lauderdale - Service Center
Pompano Beach, FL
202 Reviews of Jaguar Fort Lauderdale - Service Center
Brand new dealership. Entrance easy to miss. Service performed ahead of schedule. Very good communication about the status of my car. Entrance easy to miss. Service performed ahead of schedule. Very good communication about the status of my car. More
My first time at this new Jag location for service and it was great to find Diane Willey had transferred there. Diane provides an outstanding customer experience every time! She is obviously also supported was great to find Diane Willey had transferred there. Diane provides an outstanding customer experience every time! She is obviously also supported by some great technicians in the shop. Appreciate the team getting me back on the road so quickly the other day especially as my visit was unscheduled. More
Finding the exact location was an effort as I could not see a jaguar sign for the road on Copans. However once you arrived the greeting was friendly and courteous , all staff professional. Jose Mena was e see a jaguar sign for the road on Copans. However once you arrived the greeting was friendly and courteous , all staff professional. Jose Mena was excellent More
New location is a vast improvement. Diane Willey is a pleasure to work with. She is friendly, knowledgeable and always goes that extra mile. Diane Willey is a pleasure to work with. She is friendly, knowledgeable and always goes that extra mile. More
This dealership has terrible customer service. It is hard to communicate or receive status updates. For a loaner, it is a headache. I just would not recommend Jaguar at all. I regret buying a j It is hard to communicate or receive status updates. For a loaner, it is a headache. I just would not recommend Jaguar at all. I regret buying a jaguar. More
Scheduling maintenance was a nightmare. Takes a month to get an appointment and then when you get there they have no record that you every made an appointment. Luckily, they gave me an ad Takes a month to get an appointment and then when you get there they have no record that you every made an appointment. Luckily, they gave me an advisor - Diane Willey, who was a treasure. She made sure the service was done and went the extra step to make sure everything was handled to order. She turned a frustrating experience into a satisfying experience. More