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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
202 Reviews

202 Reviews of Jaguar Fort Lauderdale - Service Center

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December 01, 2022

Worked with Jaguar customer assistance to solve an app problem connecting with car. Now all good! More

by joelh911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Dec 01, 2022 -

Jaguar Fort Lauderdale responded

Hello Joel, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests, and we look forward to your next visit!

November 27, 2022

Good & professional service. The staff was very helpful & patient. Would go there again. Menu savings. More

by irsrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Nov 28, 2022 -

Jaguar Fort Lauderdale responded

Hi Irsrep, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 22, 2022

The problem was identified and diagnosed quickly and repaired within 24 hours, considering they had to order the part. More

by Lorrainezocchi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Nov 24, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Diane always takes care of me. She is thorough, knowledgeable, and always helpful. She’s the best. More

by tander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Willey
Nov 21, 2022 -

Jaguar Fort Lauderdale responded

Hi Tander, thank you for your kind review; we are happy to pass along your comments to Diane at Jaguar Fort Lauderdale! Feel free to stop by if you ever need any more help.

November 16, 2022

Jose in service was professional, knowledgeable, and very important to me is stayed in communication with status and updates. Also met charles in service he has excellent customer service skill when picki More

by aprilhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor’s Jose Mena and Charles
Nov 20, 2022 -

Jaguar Fort Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

I am very pleased with the continued great service I get from Jaguar Fort Lauderdale. I've been a customer for years and have been treated like family. My cars have been serviced by top notch technitions an More

by Russparker11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Happel, Taiwoo Miller
Nov 16, 2022 -

Jaguar Fort Lauderdale responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 05, 2022

I waited over 4 hours for my car. I don't know what the problem was, but the service rep came out several times times to tell me it would be ready. That was not the case. I was the on More

by sjarlock
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't have his business card
Nov 13, 2022 -

Jaguar Fort Lauderdale responded

Hi, we are deeply disappointed by your experience at Jaguar Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1917 to discuss what we can do to help.

October 24, 2022

Had appointment for oil change, car was freshly waxed and detailed day before appt. There are scratch marks in clear coat all over the car. More

by pine612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
silva
Oct 31, 2022 -

Jaguar Fort Lauderdale responded

Hi, we are deeply disappointed by your experience at Jaguar Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1917 to discuss what we can do to help.

October 12, 2022

Service advisor Jose Mena is a pleasure to deal with! Always fast and knows how to take care of his clients! More

by WholesaleLuxuryCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Oct 17, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

My service on the Jaguar went very well, due to the factor of my service adviser Jose Mena. More

by Mike.levy202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Oct 03, 2022 -

Jaguar Fort Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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