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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.6
205 Reviews

205 Reviews of Jaguar Fort Lauderdale - Service Center

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December 16, 2022

Excellent experience. This was my first visit since Jaguar at Cypress Creek relocated here. Everyone treated me so special. The process of dropping off my car and moving o More

by Carlos Sardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
Dec 20, 2022 -

Jaguar Fort Lauderdale responded

Hi Carlos, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 15, 2022

We called our Service Manager, Jose Mena, on Tuesday with a problem. He immediately scheduled the appointment for the next day. We brought the car in and Jose took care of everything. He is professional, More

by keglueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Dec 19, 2022 -

Jaguar Fort Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2022

Antonina was very helpful and insightful when I brought my E-Pace in for service. She explained how the system works and made me understand what needed to be done. She was extremely pleasant and helpful an More

by anthony_costanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonina
Dec 19, 2022 -

Jaguar Fort Lauderdale responded

Hi Anthony, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2022

Worked with Jaguar customer assistance to solve an app problem connecting with car. Now all good! More

by joelh911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Dec 01, 2022 -

Jaguar Fort Lauderdale responded

Hello Joel, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests, and we look forward to your next visit!

November 27, 2022

Good & professional service. The staff was very helpful & patient. Would go there again. Menu savings. More

by irsrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Nov 28, 2022 -

Jaguar Fort Lauderdale responded

Hi Irsrep, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 22, 2022

The problem was identified and diagnosed quickly and repaired within 24 hours, considering they had to order the part. More

by Lorrainezocchi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Nov 24, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Diane always takes care of me. She is thorough, knowledgeable, and always helpful. She’s the best. More

by tander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Willey
Nov 21, 2022 -

Jaguar Fort Lauderdale responded

Hi Tander, thank you for your kind review; we are happy to pass along your comments to Diane at Jaguar Fort Lauderdale! Feel free to stop by if you ever need any more help.

November 16, 2022

Jose in service was professional, knowledgeable, and very important to me is stayed in communication with status and updates. Also met charles in service he has excellent customer service skill when picki More

by aprilhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor’s Jose Mena and Charles
Nov 20, 2022 -

Jaguar Fort Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

I am very pleased with the continued great service I get from Jaguar Fort Lauderdale. I've been a customer for years and have been treated like family. My cars have been serviced by top notch technitions an More

by Russparker11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Happel, Taiwoo Miller
Nov 16, 2022 -

Jaguar Fort Lauderdale responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 05, 2022

I waited over 4 hours for my car. I don't know what the problem was, but the service rep came out several times times to tell me it would be ready. That was not the case. I was the on More

by sjarlock
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't have his business card
Nov 13, 2022 -

Jaguar Fort Lauderdale responded

Hi, we are deeply disappointed by your experience at Jaguar Fort Lauderdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1917 to discuss what we can do to help.

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