Jaguar Fort Lauderdale - Service Center

I was told that certain repairs were necessary when they were not needed. I asked them to check my breaks and was told that the Rear Brake Discs and Pads needed replaces $1,047.94. Since they had my car fo were not needed. I asked them to check my breaks and was told that the Rear Brake Discs and Pads needed replaces $1,047.94. Since they had my car for over a week and nothing had been done yet, I picked up my car and took it someplace else. I had the breaks checked again and was told everything is fine. I'm not even halfway through the pads. I really miss Alpine Jaguar. Their service department was amazing. Even though they merged with the dealership on Copans, it's not the same. I always felt very taken care of and could trust what they told me. More

I brought my car in to the dealership due to the check engine light that came on and minor issues - and was assisted efficiently by your Assistant Service Manager, Alfred Pagliaro. He had an evaluation a engine light that came on and minor issues - and was assisted efficiently by your Assistant Service Manager, Alfred Pagliaro. He had an evaluation and diagnosis while I waited, took care of the immediate and will schedule follow up. Working with Al removed all worry and has given a lot of peace of mind. More

I very much appreciated the extra effort put in by service rep Hila to coordinate coverage of certain repairs under the extended warranty. service rep Hila to coordinate coverage of certain repairs under the extended warranty. More

I was very pleased with my experience today while bringing my Jaguar for service. Your assistant service manager, Diane Willey provided great service, was extremely knowledgeable regarding the Jagua bringing my Jaguar for service. Your assistant service manager, Diane Willey provided great service, was extremely knowledgeable regarding the Jaguar product, followed up with the status and was very personable, courteous and professional. I left your dealership with peace of mind and confidence that the repair was done properly, (this is PRICELESS). Diane is definitely an asset to your organization, and because of her impeccable customer service, I will make it a point to have my Jaguar serviced again at Jaguar of Ft. Lauderdale. More

I am quite disappointed in the lack of resources with this dealership. I mean this is the iconic JAGUAR brand! The same brand that the Queen of England used to be chauffeured in....and you have a better this dealership. I mean this is the iconic JAGUAR brand! The same brand that the Queen of England used to be chauffeured in....and you have a better chance of winning the lottery then to get a loaner. Far less prestigious brands are able to accommodate their customers so you would think that this brand would almost guarantee a car for their customers. After my visit....on the way home my sunroof shade malfunctioned and wouldn't close. I immediately called the dealer and was told that the earliest appointment was Feb 7th. Almost two months away! I was just there less than 24hours ago and the level of service that this Iconic brand could deliver is a Two Month Away appt. For a minor sunshade! I thought joining the AutoNation family would be an improvement but that has yet to been seen. My advisor was nice enough but I came and need the dealer primarily for repair/maintenance and I need those services delivered as conveniently as possible. That is where this dealership fails miserably! It is a ordeal or more like a mission to get things done. More

Diane Wiley in service is the ready I drive a Jag, honest, friendly and efficient honest, friendly and efficient More

Excellent services, tremendous assistance from asst service manager Miguel. I would highly recommend their service department for any Jaguar vehicle needs. service manager Miguel. I would highly recommend their service department for any Jaguar vehicle needs. More

Excellent experience. This was my first visit since Jaguar at Cypress Creek relocated here. Everyone treated me so special. The process of dropping off my car and moving o This was my first visit since Jaguar at Cypress Creek relocated here. Everyone treated me so special. The process of dropping off my car and moving on with a loaner was flawless. I’m glad this is my new dealership. More

We called our Service Manager, Jose Mena, on Tuesday with a problem. He immediately scheduled the appointment for the next day. We brought the car in and Jose took care of everything. He is professional, a problem. He immediately scheduled the appointment for the next day. We brought the car in and Jose took care of everything. He is professional, friendly and extremely proficient. Thank you Jose! More

Antonina was very helpful and insightful when I brought my E-Pace in for service. She explained how the system works and made me understand what needed to be done. She was extremely pleasant and helpful an my E-Pace in for service. She explained how the system works and made me understand what needed to be done. She was extremely pleasant and helpful and had what needed to be done to my car seem seamless. She communicated with me when anything changed and explained it thoroughly on the phone, text message and by email. Great service department More