Jaguar Fort Lauderdale - Service Center

Every person I spoke or interacted with was extremely professional and courteous. Arrived at 3:00 for my 3:00 appointment for an oil change. They had me go inside to check in which a took about 15 minut professional and courteous. Arrived at 3:00 for my 3:00 appointment for an oil change. They had me go inside to check in which a took about 15 minutes and I was told it could take a couple of hours. I was okay with that, as long as I could get out by 5:45 for a dinner meeting at 6:00. Didn't get out until 6:15 and didn't have time to get my car washed, which I really wanted, because I just had to get out of there. I understand they are busy and everyone is doing the best they can, but 3:15 is too long for an oil change when I have an appointment. The worst part, however, was just not honestly communicating with me how long it would take. At about 5:35, I was very anxious and impatient and they told me it would just be a few more minutes. Well, it was nearly 40 minutes more, and that's without washing my car. In spite of the bad experience, as I mentioned, everyone was extremely nice and I understand busy and I would never think of leaving a one star review if I didn't discover the next day that 2 of my fancy jaguar air valve covers were not replaced and missing. That's what pissed me off the most. Come on!!! More

I found the facility in excellent condition Taiwoo Miller is an asset to your dealership is an asset to your dealership More

Taiwoe Miller in the service department does excellent work. Communicates well and is very professional. work. Communicates well and is very professional. More

Had to wait over 1 month to schedule an appointment with a loaner car. Otherwise, treated and managed well with satisfactory visit and resolution of problem. a loaner car. Otherwise, treated and managed well with satisfactory visit and resolution of problem. More

good experience -the experience was good at the dealership. filling out this form is a bit of a nuisance dealership. filling out this form is a bit of a nuisance More

They are very busy . No loaners available.But overall the service is good. Provided LYFT ride. No loaners available.But overall the service is good. Provided LYFT ride. More

Neil was my service rep. Neil did such a GREAT JOB! He took his time to explain details of the repairs needed to my car. I am Soooo HAPPY! Thank you Neil!!!!! : ) Neil did such a GREAT JOB! He took his time to explain details of the repairs needed to my car. I am Soooo HAPPY! Thank you Neil!!!!! : ) More

Jose Mena is a great help. He communicated with me all the time and he was always on top of his game. Knew the anwsers to all my questions and assisted be the best he could. He communicated with me all the time and he was always on top of his game. Knew the anwsers to all my questions and assisted be the best he could. More

The service tech (Neil) was not only courteous and helpful, but also stepped in to speed up the process for my getting the loaner car when the person in charge of loaners was backed up. The entire de helpful, but also stepped in to speed up the process for my getting the loaner car when the person in charge of loaners was backed up. The entire dealership was clean, up to date, and people were friendly. This was my first visit to the new Ft. L operation, and I’ll be back. More

Neil was my service person and had only been on the job a few weeks. He did a great job along with answering all my questions! He is and will be a great asset to the organizaion. few weeks. He did a great job along with answering all my questions! He is and will be a great asset to the organizaion. More