Jaguar Darien
Darien, CT
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Terrible customer service. They texted me the night before my appointment and told me they wouldn't be able to provide me a loaner because of “supply chain problems”. I made t They texted me the night before my appointment and told me they wouldn't be able to provide me a loaner because of “supply chain problems”. I made the appointment 2 weeks in advance and waiting for a loaner. I texted the advisor back and agreed to move my appointment to 12 days later. He never responded to me. Now I have to call the Service Manager to figure things out. I would check out the Fairfield location instead of Darien. More
Best experience ever!! I walked into the showroom, and from the moment I walked in I was greeted by Steve. He was so informative showing every detail, and answering every question. I felt very comfortable from the moment I walked in I was greeted by Steve. He was so informative showing every detail, and answering every question. I felt very comfortable. I didn’t feel pushed in any way which I realy liked. I would recommend going straight to him if interested in Jaguar or Land Rover . Purchased the f-pace. It’s amazing! More
Great experience We worked with Chris Kinney. He was awesome! The pricing for the vehicles we were interested in was competitive. The showroom was fun to hang out in We worked with Chris Kinney. He was awesome! The pricing for the vehicles we were interested in was competitive. The showroom was fun to hang out in. We enjoyed our overall experience. More
This dealership is very friendly and helpful. We had a positive and productive experience. Michael Catino is knowledgeable, professional, courteous and a pleasure to work with. We traveled about two ho positive and productive experience. Michael Catino is knowledgeable, professional, courteous and a pleasure to work with. We traveled about two hours to specifically buy our car from this dealership. I wouldn’t buy a Jaguar anywhere else. More
Joe and his service team were incredibly professional and the most reasonable dealership in the New England region. Would definitely recommend them to anyone who owns a LR. the most reasonable dealership in the New England region. Would definitely recommend them to anyone who owns a LR. More
Great experience Michael Catina is the best . . . This is the 2nd time we’ve traded in a car for a new Land Rover Range Rover Sport. In 2016, Mike helped us with a L Michael Catina is the best . . . This is the 2nd time we’ve traded in a car for a new Land Rover Range Rover Sport. In 2016, Mike helped us with a Land Rover Discovery Sport . . . Thanks Mike!!! More
Mike Catino is fantastic. I would recommend anyone that wants to purchase a vehicle to come here. They have exceptional customer from beginning to end. Loved my experience wants to purchase a vehicle to come here. They have exceptional customer from beginning to end. Loved my experience More
Nick Hilton is a great general manager. He is easy to work with and really the reason why we come down to the Darien Land Rover from Westport CT. work with and really the reason why we come down to the Darien Land Rover from Westport CT. More
The dealership was very helpful and pleasant. The work was done in a timely and professional manner. I would recommend them to other Jaguar owners was done in a timely and professional manner. I would recommend them to other Jaguar owners More
Clean comfortable and no hassle.👍 while the could not do the Apple Play upgrade.....that was not their fault...loaner like every thing else was new and clean the Apple Play upgrade.....that was not their fault...loaner like every thing else was new and clean More