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Jaguar DFW
DFW Airport, TX
662 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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662 Reviews of Jaguar DFW
January 27, 2018
2018 F Pace Our buying experience makes me believe that the Park Place dealerships are just as committed to service after the sale as during the sale. Everyone we Our buying experience makes me believe that the Park Place dealerships are just as committed to service after the sale as during the sale. Everyone we met was personable and professional. Very refreshing. More
by Steven Evans
Employees Worked With
Tom Miles, Kevin Shevlin, Chris Blackstock
January 20, 2018
Fast and Easy - Great Service I live in Austin, but am Denver-bound. I needed a 4x4 SUV to replace my convertible, but was dealing with a million other move-related activities. Mar I live in Austin, but am Denver-bound. I needed a 4x4 SUV to replace my convertible, but was dealing with a million other move-related activities. Mark made the process fast and easy. I was interested in leasing a previous loaner vehicle and gave Mark my budget; he made it happen. We hashed out most everything via email, allowing me to review and respond when it best fit my schedule. Mark had the paperwork FedExed overnight so I could look everything over at my convenience, and he met me in Waco to take my trade in and deliver my new car so I didn't have to make the round-trip to Dallas. More
by KMack
Employees Worked With
Mark Kinard
January 16, 2018
Poor 1st experience with this service department. I miss my Wow! Owned a new Jaguar for 2-3 weeks. Having trouble with 1 tire going low.... is it the rim?.... the TPS sensor or best case simple “nail” in my tir Wow! Owned a new Jaguar for 2-3 weeks. Having trouble with 1 tire going low.... is it the rim?.... the TPS sensor or best case simple “nail” in my tire. Well after making an appointment and unfortunately getting matched to “Josh” as my service manager it all went down hill from there. He immediately assumed I was inconveniencing him by being a customer that day. It was surely my fault... not his that I had a nail in my tire... therefore by own this car for 2 weeks I was fully subject to any and all tire repairs!!! HUH?? Dude I would have simply dropped by Discount Tore and not driven 40 mins from home in Frisco if this was going to be my first impression... after waiting patiently for 45 mins with my 3 year old in tow... when I asked can I get an update on timing?.... Josh arrogantly said ASAP! I do t know what world he’s from but ASAP is “NOT” an answer! When will the rocket launch? When will the plane take off? When will I get better?! ASAP just make yourself at home and keep your 3 year old entertained IS NOT AN ANSWER!! Don’t ask the manger to help. Duane, he’ll just sugarcoat it and push it back in you!! Bunch of poorly managed service professionals. As much as I love my Jaguar makes me miss my Previous Pat Lobb McKinney Toyota service experience... but I won’t mention any names! More
by Winterbrau
Employees Worked With
Josh in Service, Duane Service ManGer, Manny Morgan
January 05, 2018
Fast Professional and Great Prices We were able to do most of the deal through text which is a big plus for me. Mark Kinard my sales rep. made the process painless and fast. The price We were able to do most of the deal through text which is a big plus for me. Mark Kinard my sales rep. made the process painless and fast. The price was lower than anyone in Dallas. This is where you should buy your next vehicle! More
by Tfly
Employees Worked With
Mark Kinard
January 04, 2018
Excellent Cade was nothing but exceptional in helping me with the purchase of my second range rover. He was pleasant throughout the process and I found the expe Cade was nothing but exceptional in helping me with the purchase of my second range rover. He was pleasant throughout the process and I found the experience so much nicer at Park Place than my purchase of my 1st range rover at another dealership. This is how the buying experience is supposed to be. I would highly recommend Cade to anyone who is looking to purchase a vehicle at Park Place. I hope Cade is still there when I get ready to buy my next range rover. More
by dwd123
Employees Worked With
Cade Mannetti
January 03, 2018
EXELENT Cade Mannetti helped me with my purchaser of my 6 th Rover. Once again the buying process was a pleasant and nice experience. Delivery of the automob Cade Mannetti helped me with my purchaser of my 6 th Rover. Once again the buying process was a pleasant and nice experience. Delivery of the automobile was very educational and satisfying. I am very please and happy with my new Rover. Hope to be lucky enough to buy another Rover when this one is ready to be exchanged. Cade THANK YOU! More
by yanchik61
Employees Worked With
Cade Mannetti
December 27, 2017
Great price and service What's not to love? Great leadership here by Matt Woolsey. Every employee we came across was helpful and smiling. Really promoted a delightful atmosph What's not to love? Great leadership here by Matt Woolsey. Every employee we came across was helpful and smiling. Really promoted a delightful atmosphere and buying experience. And another noteworthy point is the price. Hard to beat this Park Place dealership. Well done!!! More
by Tstory53
Employees Worked With
James McDonald, Matt Woolsey
December 24, 2017
First Purchase Experience Nicole did a great job of helping get the car I really wanted. Their new facility in Grapevine is beautiful and the service was exceptional. Nicole did a great job of helping get the car I really wanted. Their new facility in Grapevine is beautiful and the service was exceptional. More
by dragons123
Employees Worked With
Nicole Smallwood
December 20, 2017
Buying experience Just bought my second Jag from Mark. When I buy again it will be from him. He makes sure you are pleased with the vehicle and makes the purchasing pro Just bought my second Jag from Mark. When I buy again it will be from him. He makes sure you are pleased with the vehicle and makes the purchasing process easy. More
by COC
Employees Worked With
Mark Kinard
December 11, 2017
Post sale Encore Experience Justen Green was exceptionally knowledgeable and provided outstanding customer service. This kind of service differentiates Park Place from it's comp Justen Green was exceptionally knowledgeable and provided outstanding customer service. This kind of service differentiates Park Place from it's competitors. I have told my friends and colleagues about the Encore service. Sincerely, Timothy and Melissa Bethea More
by Tim
Employees Worked With
Justen Green
