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Jaguar Charlotte

Charlotte, NC

5.0
139 Reviews

6710 E Independence Blvd

Charlotte, NC

28212

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Showing 139 reviews

July 31, 2021

I called in to get help on some of the features of my Jaguar and Melissa was able to answer all of my questions over the phone. Saved me a two hour round trip to the dealership! Always great customer ser More

by 2019Jaguar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021 -

Jaguar Charlotte responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover Charlotte!

July 31, 2021

Great team and beautiful facility! I have had my vehicle serviced here for years now and they have always taken great care of me and my vehicle! New Service manager is great-very hands on! More

by rjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021 -

Jaguar Charlotte responded

Rjohn, thank you for the high star rating! We look forward to your next visit! Take care!

July 29, 2021

Love my new car. My salesman Phiera made the process super easy and Melissa did a fantastic job showing me everything my new Jaguar has to offer. With out a doubt this is we’re I will be purchasing my More

by Jwcone13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021 -

Jaguar Charlotte responded

Jwcone13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 24, 2021

Dana Barge, wonderful service. Enjoyed my experience at Charlotte Jaguar. !! Ask for Dana, he will treat you well. Enjoying my new F Type. !! Loved the new showroom! More

by Happyday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021 -

Jaguar Charlotte responded

Happyday, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 23, 2021

Dana Barge got me the exact F-Pace I wanted and I received it three weeks early. Way to go Dana! Good job! I love my new jag! More

by Martha H!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021 -

Jaguar Charlotte responded

Martha H!, thank you so much for the positive review! We hope you have a great day!

July 05, 2021

Will Smith was great-courteous,professional and friendly to accomplish a great deal. Crisp clean floor room and obviously beautiful cars. The whole process took no time at all. More

by chillwilson55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021 -

Jaguar Charlotte responded

Chillwilson55, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Charlotte!

June 25, 2021

smoothest car purchase ever. Dana did an excellent job going the extra mile coming in on his day off to sell us the Jaguar. Many thanks!! More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021 -

Jaguar Charlotte responded

Dana, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 29, 2021

Superb experience buying a new car. the service was one of the best we ever had. the expertise that the Sales Agent Matthew Smith provided throughout the whole process was extraordinary helpful to find the More

by Oscar p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2021 -

Jaguar Charlotte responded

Hi Oscar P, thank you for taking the time to leave a review for us at Land Rover Charlotte. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

February 12, 2021

Service lacks attention to detail and they don't stand behind it. Excuses. Had to bring it back to repair the repair. They also cut my leather seats. Service Manager Brad D blamed it on the cow! Yes, th More

by Jeff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 16, 2021 -

Jaguar Charlotte responded

Hi Jeff, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to make this up to you. We do not have an employee by the name of Brad D but you can reach our Service Manager, Mark, at (704) 536-4270.

January 29, 2021

Wonderful experience at Jaguar Land Rover dealing with Dana and Constantine-they were both amazing! My Wife and I have purchased our last 2 vehicles from Dana and he never disappoints! Thanks again Dana! More

by Hinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2021 -

Jaguar Charlotte responded

Hello Hinson, thank you; we appreciate your feedback! Thank you again for the great review!

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