Jaguar Charlotte

Excellent experience. Martel is a keeper. Knowageable, polite and goes out of his way to help the customer. Always feel that the work will be done correctly and if not will Martel is a keeper. Knowageable, polite and goes out of his way to help the customer. Always feel that the work will be done correctly and if not will be corrected in a timely matter. More

Repair I brought my wife's Jaguar in to have the airbag replaced. They were very cordial and accommodating. Work was done quicker than the time I was given. I brought my wife's Jaguar in to have the airbag replaced. They were very cordial and accommodating. Work was done quicker than the time I was given. More

Efficient and professional This is the first time I used Jaguar Land rover since Hendrick took over the dealership from Scott Jaguar. The dealership facility is very tired and l This is the first time I used Jaguar Land rover since Hendrick took over the dealership from Scott Jaguar. The dealership facility is very tired and lacks quality and refinement compared to Audi dealerships I have used. Their move to a new facility is welcomed. Mario Panayotidis was excellent. He is knowledgeable, friendly and helpful without being overly pushy. We were given a jaguar loaner car, but although it was a decent XE...it had clearly been used by a heavy smoker. The service and inspection was completed on time and on budget.My car was returned after a full valet. More

2018 Jaguar F-Type 400 Sport This is our second F-Type. From the moment we walked in the staff made my wife and I feel at home and happy we drove to Charlotte from Greenville SC. This is our second F-Type. From the moment we walked in the staff made my wife and I feel at home and happy we drove to Charlotte from Greenville SC. From the receptionist to Brian Hill our experienced sales professional, Mary Grace “technology genius”, and Constadine the finance pro we felt taking care off and appreciated. The second Jag won’t be the last and we will make the drive when it’s time for the 3rd. Thank you Jaguar of Charlotte. More

Good personnel, lousy facility. Hopefully they will move to new facility soon, current one is small and not suitable for a luxury brand. The employees do the best they can under the Hopefully they will move to new facility soon, current one is small and not suitable for a luxury brand. The employees do the best they can under the circumstances. I had to schedule the service based on the availability of curtesy cars. More

The Hayhurst Exoerience! From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. S From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful. More

Fantastic! No Pressure! Great people! Awesome sales team! Friendly, polite and no pressure or annoying calls! Let us test drive multiple vehicles until we found the one we wanted. Pricing Awesome sales team! Friendly, polite and no pressure or annoying calls! Let us test drive multiple vehicles until we found the one we wanted. Pricing was best we found in multiple states! More

Great Used Car Buying Experience I purchased my first used car in many years and I brought it on the internet! My salesman - Steven Reese was fantastic from the phone calls where he a I purchased my first used car in many years and I brought it on the internet! My salesman - Steven Reese was fantastic from the phone calls where he answered all my questions promptly to providing me with photos and videos of the Jaguar XF I wanted to purchased. Once I had all my questions answered, I booked a flight and I was at Astorg Auto the next day. My experience with Steven at the dealership was outstanding, and I was driving my Jaguar home by the afternoon. I would highly recommend Astorg Auto and Steven Reese for anyone looking to buy a car. More

First time leasing a car I loved my experience at Astorg, everyone was super friendly and made me feel at ease when helping me choose my car. I was super set on the jaguar f t I loved my experience at Astorg, everyone was super friendly and made me feel at ease when helping me choose my car. I was super set on the jaguar f type and fell in love with it after I was able to test drive. Given that I was from Columbus Ohio, Diana was able to work with me through the phone to make a deal on my current car and help me with pricing over the phone. When I got there the process was extremely easy and I was super excited when I drove off. Astorg is very accommodating to their customers and the overall experience was amazing. Thank you so much!! More