Back

Jaguar Anaheim Hills Certified Pre-Owned & Service

Anaheim Hills, CA

4.3
163 Reviews

5401 East La Palma Ave

Anaheim Hills, CA

92807

Directions

By Type

Showing 163 reviews

March 28, 2020

Dan Ranciglio was fantastic! He was warm, kind, knowledgeable and very professional. From my initial call until the completion of services, he listened to my concerns, kept me abreast of developme More

by BHQuarles
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio
Mar 29, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thanks for taking the time to share your fantastic feedback for Dan. It's a joy to know that he's provided you with such a great level of care. We look forward to any future business with you, Bernetta! Please take care and have a lovely day!

March 27, 2020

Dan was the best advisor I’ve had thus far. However the vehicle not the best, 2019 Velar has had water pump replaced twice ughh! More

by Jas
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio
Mar 27, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the four-star review, Jas. We will be sure to thank Dan for providing you with excellent service. Please feel free to reach out to us if you have questions for us to address. We look forward to your next visit.

March 27, 2020

Great Service, excellent customer service. My car was ready within hours. Everyone was very welcoming. Thank you George. Highly recommend Land Rover Anaheim Hills Thank you More

by martharubio
Recommend Dealer
Yes
Employees Worked With
George N
Mar 28, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the great review. We will be sure to thank George for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 25, 2020

The people at Jaguar Land Rover Anaheim Hills are very polite and go out of their way to make sure you are completely satisfied. Their customer service is excellent! More

by chestermorimoto7
Recommend Dealer
Yes
Employees Worked With
Jay Kaufman, Greg Suzuki, Dan Ranciglio, Susana Nava
Mar 26, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the amazing compliment, Chester. We appreciate your business and review. It would be great to assist you again.

March 21, 2020

It took several days to get a call back from the service department after I left several messages but the service is good and quick. More

by kellyj
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio, Amish Patel
Mar 21, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Kelly, We try very hard to remain efficient. I apologize that the level of communication did not meet your expectations. Please contact me when you have a moment to discuss your concerns. Best regards, General Manager Sven L. slarson@rusnakautogroup.com 5401 E La Palma Ave, Anaheim, CA 92807 (714) 646-7053 https://www.landroveranaheimhills.com/

March 21, 2020

Susana went over and above in her service to ensure my satisfaction. She followed up several times during this time of service. She listened and did her best. The car was fixed More

by Mary.drylie
Recommend Dealer
Yes
Employees Worked With
Susana Nava
Mar 22, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the great review, Mary. We will be sure to thank Susana for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 21, 2020

Super pleased with the quick response to my cars service needs. Greg, Susanna and George took great care of me during a difficult time and made sure I was waiting socially distant. More

by lharringtn
Recommend Dealer
Yes
Employees Worked With
George, Greg Suzuki, Christie Rutherford, Susana Nava
Mar 22, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the great review. We will be sure to thank Greg, Susanna, and George for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 19, 2020

George the Service Advisor saved what was turning into a horrible experience. Your Management needs to become Customer focused. I have never run into such a poor system for ensuring a loaner car was availab More

by rsmallwood
Recommend Dealer
No
Employees Worked With
George was 5 stars
Mar 20, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Hi, Thank you for allowing our Service Manager the opportunity to connect with you in regards to any concerns and assist in providing a resolution. We hope to have turned around your experience. Please feel free to contact us directly if there is anything else you'd like to discuss. Best, General Manager Sven L. slarson@rusnakautogroup.com 5401 E La Palma Ave, Anaheim, CA 92807 (714) 646-7053 https://www.landroveranaheimhills.com/

March 19, 2020

Very friendly team! Corbin is awesome ☺️ We were in Finance in less than 30 minutes. My hubby and I were so impressed with how the team moved so efficiently! And I absolutely love my new Range Rover! S More

by C
Recommend Dealer
Yes
Employees Worked With
Gabe was very helpful , Corbin Wilson
Mar 20, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful, especially Corbin! We value your business and if you need anything else please let us know. Enjoy your Range Rover!

March 18, 2020

Nice dealership & helpful Sales Manager I went there looking for an E PACE, The Sales Manager, Eric Rockey, was super helpful and very respectful. He did follow up with me and kept me inform More

by Sanaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Mar 18, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Sanaz, Thank you for taking the time to write a positive review! We are happy to hear that Eric was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your Jaguar, feel free to give us a call!

...
8
...