Jaguar Anaheim Hills Certified Pre-Owned & Service
Anaheim Hills, CA
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My experience with their service department was great. Joseph Salmon made sure I was updated on the progress frequently and helped me coordinate a loaner for the time my car was in the shop. My pretty Jag Joseph Salmon made sure I was updated on the progress frequently and helped me coordinate a loaner for the time my car was in the shop. My pretty Jag is as good as new! More
Unbelievably experience! Joe Yusef was super professional and courteous. All was done online. I purchased a Jag SUV and loving it! I highly recommend anyone to contact Joe! Thank you Joe! and courteous. All was done online. I purchased a Jag SUV and loving it! I highly recommend anyone to contact Joe! Thank you Joe! More
I had been working with a salesman for several days and I had been working with a salesman for several days and had told them that I wanted to purchase a particular CPO Discovery. I offered a deposit, but I had been working with a salesman for several days and had told them that I wanted to purchase a particular CPO Discovery. I offered a deposit, but I was informed that they do not take deposits but they would not sell it out from under me. Since I am out of state, I had to make payment and travel arrangements. As I was making plane reservations, I received a call from the salesman to let me know that management was not sure if they would sell the car to me since someone local had expressed interest. I was told that they would call me back in a few hours and let me know if the local buyer decided to buy the car. If not, I may be allowed to buy the car. Other reviews have indicated that they don’t like out-of-state buyers, and that seems to be true. At least I had not wasted a plane trip. They seriously expected me to climb on a plane, fly to California, and hope that it was still available when I arrived. Salesman was nice all the way through - can't this dealership can’t be trusted. More
It was a pleasant purchasing experience and the service experience with Jay Kaufman was wonderful. He treated us like royalty. He kept us updated throughout the visit and made us feel that our F-Pace was i experience with Jay Kaufman was wonderful. He treated us like royalty. He kept us updated throughout the visit and made us feel that our F-Pace was in good hands. More
The Land Rover Anaheim Hills Service Department is demeaning and incompetent - the worst customer service I have ever experienced. Not only did they drop the ball on items scheduled and confirmed, inc demeaning and incompetent - the worst customer service I have ever experienced. Not only did they drop the ball on items scheduled and confirmed, including the rental car - they missed a coolant leak when the car was specifically brought in for a coolant inspection. Sadly disappointed in the lack of service and quality - although, they were well versed in excuses; they even had the audacity to suggest a coolant leak was too complicated for me to understand. If you want to buy a Land Rover, buy it from anywhere but here and spare yourself the headache that will inevitably hit you once you are done with the Sales Department and left with the Service Department. More
Returning customer. Greg Suzuki and his team exceeded my expectations. Thank you for the great service! Over the moon with my new LWB Rover! expectations. Thank you for the great service! Over the moon with my new LWB Rover! More