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Jaffarian Volvo

Haverhill, MA

4.7
880 Reviews
Call Dealership (978) 878-2920

600 River St

Haverhill, MA

01832

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880 Reviews of Jaffarian Volvo

November 30, 2025

Rob HANNAFIN the service manager is fantastic. Very attentive to service requests. I use Jaffarian Volvo service because of him! More

by marklcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Rob Hannahin
Print
Nov 30, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 29, 2025

Whole process was easy and smooth. Easy to contact with questions. Would recommend to anyone looking for a vehicle More

by DAVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Jamie Vengren
Print
Nov 29, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

November 28, 2025

Raia was excellent at keeping me updated. She was very friendly. The lounge area was comfortable. Service was very expensive for what it was but I appreciate them vacuuming and washing my car More

by klpuleo1
Recommend Dealer
Yes
Employees Worked With
Raia
Print
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 28, 2025

You always suggest adding maintenance items that inflate the total cost. While driving home I could see that the hood had not been totally closed More

by mdimaio323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Print
Nov 30, 2025 -

Jaffarian Volvo responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 27, 2025

Good dealership Staff is always ready to help Friendly staff Service didn’t take as long as estimated More

by chart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only saw one girl at service desk
Print
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 24, 2025

Neutral. 2 hours for oil change seemed long. Some sketchy price quoting that seemed to change from arrival to settlement. Also really uncomfortable chairs in More

by jjacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was service department
Print
Nov 25, 2025 -

Jaffarian Volvo responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 24, 2025

Always very helpful and ready to work with the customer I would highly recommend Jaffarian to everyone More

by Tschiavone
Recommend Dealer
Yes
Employees Worked With
Harutyun Yesayan, Harutyun Yesayan
Print
Nov 24, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

November 22, 2025

Nice friendly people. Cost to put on replacement rubber on rear wiper is outrageous. Should have informed me of cost. More

by jdemetrakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Rob Hannahin
Print
Nov 24, 2025 -

Jaffarian Volvo responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 22, 2025

Quick efficient service, with personable staff. Great to have a complimentary car wash inside & out. More

by jfreardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harutyun Yesayan, Rob Hannahin
Print
Nov 22, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 22, 2025

They are very knowledgeable and very friendly They don't mind answering questions. They are very caring people. They want you to be very happy with their service More

by THERESABEAUDOIN
Recommend Dealer
Yes
Employees Worked With
Bianca
Print
Nov 22, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Maxwell Toyota Service Manager/ jmaxwell@jaffarian.com

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