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Jaffarian Volvo

Haverhill, MA

4.7
880 Reviews

600 River St

Haverhill, MA

01832

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880 Reviews of Jaffarian Volvo

December 14, 2025

Tremendous experience. After researching area Toyota dealers I found the right vehicle I was looking for. Robust negotiation ensued on new car and trade. Very fair. Fin More

by Mpoolallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Toyota sales , Gavin Jaffarian, Narek Demirtshyan
Dec 14, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 12, 2025

They way way overcharged me for a new battery and then quoted an absurdly high price for some other services. And they just dissed my questions as to why these were so overpriced. I would really like to h More

by trumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Dec 17, 2025 -

Jaffarian Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 10, 2025

Need to be up front with info. Not happy with transaction. Will not bring car to this dealership for service. More

by rosumc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny was great.
Dec 14, 2025 -

Jaffarian Volvo responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 07, 2025

Neil was helpful and friendly. The process was painless I left feeling good about my experience. More

by JOYCEKIMANI8098
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 07, 2025 -

Jaffarian Volvo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

December 05, 2025

The team that works there is awesome and very helpful. Thank you for everything you do. More

by wejacklori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Rob Hannahin
Jan 08, 2026 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 04, 2025

Ronnie made this process extremely easy, very thankful for that! Will definitely recommend to anyone looking for a new vehicle. More

by KNMBS
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
Dec 05, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 02, 2025

Everyone was so kind throughout the entire experience. George kept me updated every step of the way and made sure I had a rental while my car was being worked on. When I picked up my car, it looked comple More

by mangrumd
Recommend Dealer
Yes
Employees Worked With
George
Dec 03, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

December 01, 2025

Jaffarian Toyota has always provided excellent customer service. all staff is kind and courteous. Bianca explained everything in detail. More

by mark-bennett
Recommend Dealer
Yes
Employees Worked With
Bianca
Dec 02, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 30, 2025

Curteous, friendly and professional. I was able to get an appointment sooner. They kept me informed of the work needed. I got a ride back home and to delearship when the work was done. More

by Elcarro
Recommend Dealer
Yes
Employees Worked With
Bianca
Dec 01, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 30, 2025

Service was excellent. They explained everything I needed before starting any work, and had it all done in just one day. Very respectful, professional, and personable. High More

by ladysb57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mancini, Rob Hannahin
Nov 30, 2025 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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