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Jaffarian Volvo

Haverhill, MA

4.7
880 Reviews

600 River St

Haverhill, MA

01832

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880 Reviews of Jaffarian Volvo

January 13, 2026

Too much for a few sentences He answered questions with 'I don't know I am a product specialist' More

by Nburd
Recommend Dealer
No
Employees Worked With
Michael Mancini
Jan 17, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 12, 2026

Receptive, professional,listened to my concerns. Thanks Joe! Ask me after I get my car back. More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe Foss
Jan 12, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 10, 2026

I had a great experience getting my truck serviced at Jaffarian. The staff was very courteous and friendly, with great communication (using both phone and text) keeping me updated on the status of my rep More

by Toyota driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (★★★★★), Bianca (★★★★★)
Jan 10, 2026 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 09, 2026

I brought my XC 40 in for 30,000 miles service. The customer service was great! I think the thing that disappointed me and left me kind of questioning things was that a week after I had it serviced More

by razz368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raia Handy
Jan 11, 2026 -

Jaffarian Volvo responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 08, 2026

I continue to be very happy with Jaffarians service. The system in place for booking an appointment via telephone is very inefficient and annoying. I ended up having to drive to the dealership to make t More

by KENNETHPLUMB
Recommend Dealer
Yes
Employees Worked With
Bianca
Jan 08, 2026 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 08, 2026

Over the years I have had nothing but a great experiance at Jaffarian. From Sales to Service, it has always been a pleasure working and puchasing from Jaffarian. More

by gmalfatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin and Scott from Finance, Craig Rogers
Jan 08, 2026 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 07, 2026

I felt that the representative understood what I needed for my car, and it was efficiently dealt with. More

by carlo.lamagna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ortega
Jan 07, 2026 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 07, 2026

The staff was very nice. However I presented coupons for my service which included $40 off and a free wash & vacuum. When I dropped it off I specifically mentioned the coupon More

by KRISTENAARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
2 people at the front desk in service and the shuttle driver both awesome.
Jan 11, 2026 -

Jaffarian Volvo responded

Kristen, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 04, 2026

My experience with dealership was excellent from beginning to end Found my problem and fixed it More

by chart88
Recommend Dealer
Yes
Jan 04, 2026 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 04, 2026

Outstanding Service. Gavin Jaffarian is courteous, professional, and true to his word. I would highly recommend Jaffarian Volvo. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Ronnie Rosario
Jan 04, 2026 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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