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Jaffarian Volvo

Haverhill, MA

4.7
880 Reviews

600 River St

Haverhill, MA

01832

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880 Reviews of Jaffarian Volvo

January 21, 2026

Gladys the best. The service was perfect and they really put effort in my truck More

by victor.darel.justiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys The Best
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 20, 2026

$50 to rotate tires is absurd. If the vehicle is on a lift this does not take 15 minutes which equates to the crazy $200/hour posted labor charge. More

by andrew.coady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Rogers
Jan 24, 2026 -

Jaffarian Volvo responded

Thank you for bringing this to our attention, Andrew, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 19, 2026

Very welcoming and easy to deal with. Second dealer I went to that day. Left the first one due to attitude and vibe of the place. This was the polar opposite. More

by chris@cgsmithinsurance.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Silvano sold me the car - five stars, Alfonso Romano
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 17, 2026

It was great customer service. The staff was extremely friendly and kind and was able to explain pricing and the work needed efficiently. More

by Keicha.mora
Recommend Dealer
Yes
Jan 18, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 15, 2026

I purchased a new Rav4. It was prepped and ready to drive when it was delivered. My salesman was Jay Dwyer. He went out of his way to expedite vehicle registration and deli More

by froggybugs
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dwyer
Jan 15, 2026 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Great experience! No pressure. Very informative and I really enjoyed the experience. Knowledgeable, friendly, client focused More

by jngoodman
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Craig Rogers
Jan 14, 2026 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Received an offer. Went in in the morning and waited a couple hours, got my oil change and wipers for free. Very satisfied. More

by Briannagrimes27
Recommend Dealer
Yes
Jan 14, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Took new truck in for 10,000 mike service. Expected tires rotated but it did not happen. Now I have a 2nd appointment to get the tires rotated. Added hassle, and time for something which shoul More

by gpowers33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service on 1/10/26
Jan 18, 2026 -

Jaffarian Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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