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Jaffarian Volvo
Haverhill, MA
513 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 513 reviews
February 20, 2016
Great service We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always ser We have been coming to Jafarian for seventeen years and have always had good service. The staff is knowledgable and friendly and they have always serviced our vehicles in a timely manner. More
by Thehills3
Employees Worked With
Renee, Dale Whittredge
February 14, 2016
Run, do not walk away from this dealership. I am not going to list all of the problems that we had buying our used Volvo. The reason is because it would take to long. I will just tell you the en I am not going to list all of the problems that we had buying our used Volvo. The reason is because it would take to long. I will just tell you the end. I left the dealership with my $22k Volvo with a reject inspection sticker in the glove box and nothing on the windshield. Why because I refused to wait anymore. They had a week to get the car ready for pickup. And that is what I was presented with at my scheduled pick up time. Its a shame. I love the car, but hate the way they operate. NO EXCUSE. The salesman Tim was the only bright spot. Nice guy. From then on it was a joke. More
by jelsevier
Employees Worked With
Tim
February 07, 2016
Rene is always great to deal with! They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. They are always pleasant and greet you with a smile. They have always treat me will. They take care of my any concerns I may have with my car. More
by Happy
Employees Worked With
Rene in the service department
February 04, 2016
Superb Customer Service I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours w I called to make an appointment to have my power steering looked at and was able to come in the very next morning. My issue was resolved in 2 hours while I waited. The service rep kept me informed of what was going on with my car at each step in the process and requested my permission and told me the cost before any work was performed. The waiting room was very comfortable. I brought my laptop to work while I waited and was happy to find a couple of desks just for that purpose. Not to mention the free coffee, water, Welch's juice and snacks were a nice treat too. This Volvo dealership is not the closest to my home, however, the extra ride is well worth it each and every time! More
by happycustomer
Employees Worked With
Renee
January 29, 2016
30,000 mile check up Always a welcoming crew when you enter. Ready to start your vehicle process right away. Check on you through the process. Always a pleasant experience Always a welcoming crew when you enter. Ready to start your vehicle process right away. Check on you through the process. Always a pleasant experience. More
by rjalmaoca
Employees Worked With
Dale Whittredge
January 28, 2016
Review on newly leased Volvo S60 Awesome ride into work this morning...........what a car! Love it I would highly recommend the S60. The sales people at Jaffarian were very accommoda Awesome ride into work this morning...........what a car! Love it I would highly recommend the S60. The sales people at Jaffarian were very accommodating (Josh/Gavin). Josh especially knew all about the mechanics of the Volvo and showed me everything on how it runs. Very impressed. More
by CCooke
January 23, 2016
Great Dealership with Super Friendly Staff Every look frward to visiting your dealer? I do, the staff are absolutely friendly, the waiting area is set up for business while waiting for a servic Every look frward to visiting your dealer? I do, the staff are absolutely friendly, the waiting area is set up for business while waiting for a service to complete.. When I have needed a loaner it has always been a late model vehicle that I might be interested in purchasing. Even the free coffee is Starbucks, outstanding. I like the cleaning service that is offered, my last visit was for my wife's Xc60 and it is always a treat to return it to her immaculate inside and out. More
by gedt222
Employees Worked With
Dale Whittredge
January 20, 2016
Volvo service Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always More
by Cecelia2
Employees Worked With
Dale Whittredge
January 18, 2016
4 new tires & full align. wk before, told my alignment faile Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignmen Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignment failed, tried to sell me $99.99 alignment. Took back to Towne Fare, who said they've heard the story before, and gladly retested and showed alignment was within specs. Just want honest service from Jaffarian, not scare tactics. Told neighbor, who also was jerked around by Jafarian More
by alignmenthoax
Employees Worked With
? clerk 522F
January 11, 2016
GREAT SERVICE AND HELPFUL EMPLOYEES I ALWAYS GET HELP FROM THE MOMENT I WALK IN THE DOOR. I LOVE MY VOLVO AND HAVE HAD A VOLVO FOR 25 YEARS. JAFFERIAN VOLVO WILL TAKE ME HOME AND PIC I ALWAYS GET HELP FROM THE MOMENT I WALK IN THE DOOR. I LOVE MY VOLVO AND HAVE HAD A VOLVO FOR 25 YEARS. JAFFERIAN VOLVO WILL TAKE ME HOME AND PICK ME UP IF MY CAR IS GOING TO BE THERE FOR A WHILE. I HAVE ALSO BEEN GIVEN LOANER CARS WHEN I NEEDED TO GO SOMEWHERE AND MY CAR NEEDED SERVICE. I HAVE NOT HAD A BAD EXPERIENCE ANY TIME I HAVE GONE THERE. I LOVE DEALING WITH THIS DEALERSHIP. More
by ldw3
