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Jaffarian Volvo

Haverhill, MA

4.4
513 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 513 reviews

May 04, 2016

Excellent service! The CSAs (particularly Rene) are all very thorough and pleasant. They are most willing to explain the service(s) being performed as well as other rep More

by nbptgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Fischer
May 03, 2016

Bought a Volvo Went to Jaffarians to check out a car I had my eye on. Wound up buying it. Francesca was my sales rep. She was very accommodating. She stayed an hour More

by Ytram60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesca Hamilton
May 02, 2016

I continue to be very pleased at Jaffarian. My wife and I have been Jaffarian customers for over fifteen years - We have bought two Volvos at this dealership and are very pleased with the servic More

by Jaffarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Fischer
April 27, 2016

Great Experience Brenden was fantastic and a pleasure to work with. I figured that my experience would be more neutral/negative and that wasn't the case at all. Woul More

by Dan McKinnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Block
April 25, 2016

A+ on all fronts (Price, Communication and Process) Couldn't speak more highly of Jaffarian Volvo and my experience with Gavin. Gavin was direct in his communication, was very competitive in terms of pr More

by Ray S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Shepard
April 22, 2016

Genuine concern from the Service Department I've been bring my Volvo S60 to Jaffarian for service for several years now and I'm quite satisfied. Rene Fischer and the mechanics do a great job of More

by bmicmcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Fischer
April 19, 2016

Oil level issue and detailing Jaffarian Service was right on top of the oil level issue with my 2013 XC60. Both Volvo and Jaffarian investigated the low oil level and went through More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
April 12, 2016

Thumbs up for Jaffarian Volvo I brought my car in for a 40,000 mile servicing. Rene at the front desk was very helpful. They did a thorough job and cleaned my car well, too, Very More

by Brian Mintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene, Dale Whittredge
April 08, 2016

Great people and a well thought out service process The $340.00 price for a second key / remote is wayyyy to expensive !!! I would call it Highway robbery. I think you may want to review your markup More

by Richardnihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guy is parts was very helpful , Dale Whittredge
April 01, 2016

One thing after another I began the process of purchasing a vehicle from Jaffarian Volvo on Wednesday, March 27. I had called to make an appointment with Bill to give me an a More

by tracypez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RICHARD JOHNSON
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