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Jaffarian Volvo
Haverhill, MA
509 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 509 reviews
June 25, 2016
It's customer relationships! I have owned Volvos for many years, I have dealt with many persinalities both in my personal life and working with dealerships. Rene is your front I have owned Volvos for many years, I have dealt with many persinalities both in my personal life and working with dealerships. Rene is your front person and she is calm, reapectful and courteous....she never leaves tou feeling you are not heard. And Brendan the service manager, is a true professional. I have truly been i. Good hamds at Jeffarien Volvo and can't thank everyone there for taking care of me. Excellent service! Great teamwork. More
by Campy50
Employees Worked With
Rene Fischer and Brendan Block
Helpful June 22, 2016
Great experience at Jaffarian! This was the easiest car buying experience, by far! The sales manager, Gavin, took care of everything from beginning to end, making sure I was complet This was the easiest car buying experience, by far! The sales manager, Gavin, took care of everything from beginning to end, making sure I was completely satisfied with my new lease! I would highly recommend Jaffarian Volvo to anyone looking for an easy & pleasurable car buying experience at a great price! More
by Dee3884
Employees Worked With
June 20, 2016
Outstanding! They always do what you want without any pressure to do more. They warn us about things like new tires in the near future. They have earned our trus They always do what you want without any pressure to do more. They warn us about things like new tires in the near future. They have earned our trust. More
by LJValardi
Employees Worked With
Rene in Volvo Service Dept. She is a plus for Jaffarian. , RICHARD JOHNSON
June 20, 2016
Best Volvo Service Experiance Jaffarian Volvo recently serviced my 2013 S60, and the experience was incredible! Prompt server, detailed explanation of what was being performed and Jaffarian Volvo recently serviced my 2013 S60, and the experience was incredible! Prompt server, detailed explanation of what was being performed and a video sent via text while the car was in the service bay! Completely blown away by this team! More
by jlaliberty
Employees Worked With
Rene Fischer
June 19, 2016
Exceptional, informative and courteous service Everything was completed on time and below expected cost. I received a video from the technician outlining the issues before work was completed. A loa Everything was completed on time and below expected cost. I received a video from the technician outlining the issues before work was completed. A loaner car was provided, More
by Jack
Employees Worked With
Brendon Block, Renee
June 19, 2016
Always a very pleasant experience at Jaffarian. Yes another new car sold to me by Gavin, I am a very HAPPY customer. I use the service dept. Renee is above the rest on customer service 5 star rating Yes another new car sold to me by Gavin, I am a very HAPPY customer. I use the service dept. Renee is above the rest on customer service 5 star rating. More
by mags1
June 13, 2016
Always a Good Time My dad wagon always gets the best service and I receive the best treatment every visit . Love the lounge, and all the free coffee. Can't wait till my My dad wagon always gets the best service and I receive the best treatment every visit . Love the lounge, and all the free coffee. Can't wait till my next service. More
by rxchamp@mac.com
Employees Worked With
Rene Fischer
June 09, 2016
always end up being charged double or more than original est always end up being charged at least double the original estimate.twice I was told the whole front bumper had to be removed just to replace a headligh always end up being charged at least double the original estimate.twice I was told the whole front bumper had to be removed just to replace a headlight bulb, and was charged 60.00 each time. finally I looked in the owners manual where I learned how to just pop the bulb in myself. More
by lucy100
Employees Worked With
don,t remember
June 02, 2016
Exceptional deal. Easy to work with! I found my new Volvo on the Jaffarian website, submitted a request and got a call back from Gavin. We negotiated a great price of the new vehicle and I found my new Volvo on the Jaffarian website, submitted a request and got a call back from Gavin. We negotiated a great price of the new vehicle and my trade in over the phone. I drove up from Boston that night and picked up the car. Easy! More
by Allan
May 31, 2016
Professional, prepared, efficient and friendly. I dread dealing with car dealerships, especially the hours and hours it seems to take to buy a car. I used an internet service, got quick follow up by I dread dealing with car dealerships, especially the hours and hours it seems to take to buy a car. I used an internet service, got quick follow up by Bill, we talked through leasing vs buying and set a time for me to come in. Bill couldn't personally be there but he handed off to Chris who was completely prepared, and we finalized everything quickly. Tom in Finance was also excellent, super prepared and efficient. And - everyone - from the person who opened the door - was friendly and professional. A real pleasure! More
by KJ
Employees Worked With
Tom Blanchette, Chris Grandmaison
