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Jaffarian Volvo
Haverhill, MA
509 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 509 reviews
July 20, 2016
Great customer service! I recently bought a car at Jaffarian and had a wonderful experience. From start to finish the process was seamless. They were very thoughtful about my I recently bought a car at Jaffarian and had a wonderful experience. From start to finish the process was seamless. They were very thoughtful about my time and budget. I'd highly recommend buying a car from them when you're in the market. More
by katiep18
Employees Worked With
Helpful July 19, 2016
detailing and 60,000 mile check o Rene was so very helpful and knew exactly what i was looking for to be done. alot of stress removed from me, i was happy Rene was so very helpful and knew exactly what i was looking for to be done. alot of stress removed from me, i was happy More
by Shirley Nightingale
Employees Worked With
Rene in service exellent
July 17, 2016
Unable to deliver new vehicle after 5 days I purchased a new Volvo XC60 at Jaffarian Volvo on a Sunday. I was going on a business trip until Friday (5 days later) and they told me it would be r I purchased a new Volvo XC60 at Jaffarian Volvo on a Sunday. I was going on a business trip until Friday (5 days later) and they told me it would be ready. No financing involved, and I gave them the title to my Volvo trade in. Didn't haggle on price. On Friday they called me to pick up the car and when I arrive they told me it wasn't ready. "We can have it ready by Wednesday or Thursday at the latest". I would not recommend this dealership. More
by NoMoreVolvosForMe
Employees Worked With
Other Employees :
Gary Jaffarian, Chris Grandmaison, TODD IRVING
July 16, 2016
New car buying made simple Great sales approach, Gavin was fantastic, no hard push, just a great buying experience with no surprises and they did everything they said they would Great sales approach, Gavin was fantastic, no hard push, just a great buying experience with no surprises and they did everything they said they would do. Will return. More
by Volvo max
July 11, 2016
Exceptional customer service Great local dealer. Team of sales and managers were wonderful. I will recommend this dealership Easy to work with , great price, and deliver Great local dealer. Team of sales and managers were wonderful. I will recommend this dealership Easy to work with , great price, and delivered the vehicle to me in New Hampshire. . More
by Lvp
July 07, 2016
Excellent experience! I brought my car in for maintenance and was more than satisfied. The customer service was top notch and the shuttle service was so helpful. I brought my car in for maintenance and was more than satisfied. The customer service was top notch and the shuttle service was so helpful. More
by Jackie
Employees Worked With
Rene and shuttle driver
July 05, 2016
Overall good Almost always had a great experience bringing my car in for work at Jaffarian. The service people are friendly and pleasant. They let you know what th Almost always had a great experience bringing my car in for work at Jaffarian. The service people are friendly and pleasant. They let you know what they find and the reasons behind each cost or recommendation. This time I brought my car in for a air-conditioning problem that occured after the car had been running for at least a half hour during hot days while sitting in traffic. Something they weren't able to replicate in their garage. I paid for an AC recharge as they couldn't find a problem. Now There is considerably more time that I am subject to comfortable temperatures before the problem begins to re-occur. So the only downside to my experience with them is that it seems as if once in a while they don't attempt to replicate the situation as fully as they could. More
by Davis-Ickes
Employees Worked With
Renee
July 01, 2016
165,000 Mike service yesterday on my 2006 Volvo S-80. My Vokvo S-80 continues to run well. Have had it serviced at Jaffarian Volvo since returning to this area and an very satisfied with staff and servic My Vokvo S-80 continues to run well. Have had it serviced at Jaffarian Volvo since returning to this area and an very satisfied with staff and service. More
by Kay5761
Employees Worked With
Rene Fischer
July 01, 2016
Great dealership I was a little apprehensive when I drove so far from my house to go look at cars at Jaffarian. Was pleasantly surprised when I ended up buying car so I was a little apprehensive when I drove so far from my house to go look at cars at Jaffarian. Was pleasantly surprised when I ended up buying car so quickly. I've had to return twice for warranty service. Its cost me $ 0.00 so far. They've got a wonderful sitting area if you are waiting to have service.. Personnel are wonderful. Not sorry that I travelled a little out of my area to buy car here. More
by thoritz
Employees Worked With
Renee, and other woman at ohones, Dale Whittredge
June 27, 2016
Communicative and sympathetic Everyone at the dealership was very helpful and forthright with me, especially Service Manager Brendan Block who kept me updated on my servicing. I fe Everyone at the dealership was very helpful and forthright with me, especially Service Manager Brendan Block who kept me updated on my servicing. I felt informed about all my options and they were always willing to offer more help. More
by Krista
