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Jaffarian Volvo
Haverhill, MA
513 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 513 reviews
August 09, 2017
Great service! Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly manner. More
by Sue56
Employees Worked With
Rene Fischer Monteseyu(?)
July 27, 2017
Customer Service is important Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enoug Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enough to spend 2-3 hours while waiting for your vehicle to be serviced. Also appreciated the video service for a quick look under the car and pointing out problem areas when necessary and also noting if areas and parts are still in good condition. Great addition to the service dept. More
by Beth
Employees Worked With
Rene, Reggie
July 17, 2017
terrific service On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my ama On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my amazement I received a call within 2 minutes and had roadside service within the time stated( (1/2 hr.). I called Jaffarian to see if I could come.there immediately with the spare donut tire and to ask if ok to bring my dog. The service personnel were busy so the receptionist went downstairs ti check. I received a text to come in and ok to bring the dog. Within an hour(at most) I had a new tire and was driving away. Top service and no overselling, Really nice people. More
by Hakuna1
Employees Worked With
I believe it was Regi
July 16, 2017
Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi and great coffee, my vehicle was fixed and washed before I could finish my coffee, this is my first Volvo and because of Jaffarian it won't be my last, from sales to service they have it right.. More
by Janetm
July 12, 2017
new xc 90 Great dealership . They took great care of me and my wife . Car was as promised and clean and perfect. Sales personnel were fantastic , helped us l Great dealership . They took great care of me and my wife . Car was as promised and clean and perfect. Sales personnel were fantastic , helped us learn the car and let us take as much time as we needed to learn all the new electronics. I have other Volvo cars and they are fantastic in service and at getting things done right the first time . The experience I have had over the last 12 years with them is only getting better as they continue to satisfy any problem !!--- Thank you Jaffarian Volvo !!!-- Worth the trip ! More
by alan
July 01, 2017
Great Service Leased my second vehicle with Jaffarian. Not one complaint. Everyone is super nice and helpful. Got what I wanted and walked away very happy for the s Leased my second vehicle with Jaffarian. Not one complaint. Everyone is super nice and helpful. Got what I wanted and walked away very happy for the second time. More
by Tjayestyle
June 23, 2017
Painless I had been shopping for a new Volvo for a long time, and knew basically what I was looking for. Ronnie was able to help me with a final decision and m I had been shopping for a new Volvo for a long time, and knew basically what I was looking for. Ronnie was able to help me with a final decision and made the whole process perfectly painless. I walked out of there with exactly what I wanted and couldn't be happier. More
by MikeB
April 20, 2017
Service Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian se Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian service to anyone. More
by LynBel
Employees Worked With
Rene
April 15, 2017
Quick and Easy First Maintenance Visit It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I b It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I brought the car in at 8, chose the free car wash over the available premium options and sat down with my magazine and phone in what is a very spacious, comfortable waiting room. The car was ready in an hour, sitting out by the door for me to drive it away. The experience could not have been much better. More
by UncleEthan
Employees Worked With
Unknown
April 07, 2017
Simple oil change resulted in 800.00 bill and 1 week later.. I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce ru I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce rubber squeak) started squeaking. That was fixed for 695.00. When we got the home the Center Console display didn't work, nor did the backup camera, BLISS, Navigation and just about everything else connected to the network. The tech tried to download new software but couldn't get it to update. Two days later magically he got it to update the software. Another $125. This is my 5th bad experience with this dealership. One was for a new Volvo SC60 they couldn't deliver after 8 days. Plan to trade my last Volvo for another more reliable brand. More
by HateVolvo
