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Jaffarian Volvo
Haverhill, MA
510 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 510 reviews
July 16, 2017
Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi and great coffee, my vehicle was fixed and washed before I could finish my coffee, this is my first Volvo and because of Jaffarian it won't be my last, from sales to service they have it right.. More
by Janetm
July 12, 2017
new xc 90 Great dealership . They took great care of me and my wife . Car was as promised and clean and perfect. Sales personnel were fantastic , helped us l Great dealership . They took great care of me and my wife . Car was as promised and clean and perfect. Sales personnel were fantastic , helped us learn the car and let us take as much time as we needed to learn all the new electronics. I have other Volvo cars and they are fantastic in service and at getting things done right the first time . The experience I have had over the last 12 years with them is only getting better as they continue to satisfy any problem !!--- Thank you Jaffarian Volvo !!!-- Worth the trip ! More
by alan
July 01, 2017
Great Service Leased my second vehicle with Jaffarian. Not one complaint. Everyone is super nice and helpful. Got what I wanted and walked away very happy for the s Leased my second vehicle with Jaffarian. Not one complaint. Everyone is super nice and helpful. Got what I wanted and walked away very happy for the second time. More
by Tjayestyle
June 23, 2017
Painless I had been shopping for a new Volvo for a long time, and knew basically what I was looking for. Ronnie was able to help me with a final decision and m I had been shopping for a new Volvo for a long time, and knew basically what I was looking for. Ronnie was able to help me with a final decision and made the whole process perfectly painless. I walked out of there with exactly what I wanted and couldn't be happier. More
by MikeB
April 20, 2017
Service Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian se Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian service to anyone. More
by LynBel
Employees Worked With
Rene
April 15, 2017
Quick and Easy First Maintenance Visit It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I b It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I brought the car in at 8, chose the free car wash over the available premium options and sat down with my magazine and phone in what is a very spacious, comfortable waiting room. The car was ready in an hour, sitting out by the door for me to drive it away. The experience could not have been much better. More
by UncleEthan
Employees Worked With
Unknown
April 07, 2017
Simple oil change resulted in 800.00 bill and 1 week later.. I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce ru I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce rubber squeak) started squeaking. That was fixed for 695.00. When we got the home the Center Console display didn't work, nor did the backup camera, BLISS, Navigation and just about everything else connected to the network. The tech tried to download new software but couldn't get it to update. Two days later magically he got it to update the software. Another $125. This is my 5th bad experience with this dealership. One was for a new Volvo SC60 they couldn't deliver after 8 days. Plan to trade my last Volvo for another more reliable brand. More
by HateVolvo
April 06, 2017
Excellent Purchase Experience The purchase of the new Volvo 2017 XC60 couldn't have been more pleasant. Gavin Jaffarian & Chris Grandmaison were very helpful with the process. Th The purchase of the new Volvo 2017 XC60 couldn't have been more pleasant. Gavin Jaffarian & Chris Grandmaison were very helpful with the process. They even delivered the car to my house in New Hampshire. More
by Hman
March 27, 2017
My first car buying/leasing experience made tremendous. I was greeted promptly in a very low pressure professional environment. The negotiation process was actually pleasant and very business like. The sa I was greeted promptly in a very low pressure professional environment. The negotiation process was actually pleasant and very business like. The sales management team, Gavin in particular, were eager to meet my payment needs and vehicle wants. The paperwork part was painless and very informative. Tom and Jason were great and explained all my options and went over the truth in leasing disclosures in a laymans way. I highly recommend this dealership for your next Toyota or Volvo More
by Miked440
March 23, 2017
Software Upgrade A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. More
by KAY1957
Employees Worked With
Ben Collins
