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Jaffarian Volvo
Haverhill, MA
513 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 513 reviews
July 18, 2022
I worked with urbain as my salesman, he was very patient with me because of my situation. I was very pleased with him. I will definitely buy from them again!!. with me because of my situation. I was very pleased with him. I will definitely buy from them again!!. More
by Ardrywall24
Employees Worked With
Urbain Michodigni
July 11, 2022
I'd like to leave this dealership a 5 star review. Last week I purchased a XC40 2022 and I am really pleased with their service. Staff was polite and responsive, answered all my questions and did ever Last week I purchased a XC40 2022 and I am really pleased with their service. Staff was polite and responsive, answered all my questions and did everything they had to do in record time. Their facilities are roomy and very customer friendly. Salesman, who took care of me Urbain went out of his way to make sure I was happy. He even drove to my house to check if my trade in car was worth bringing in (it was unregistered so I couldn't drive it there). Then their financial assistant Mo (Mohamed) contributed to already flawless shopping experience. It was a perfect transaction. More
by konstantinmarchenko
Employees Worked With
Mo (Mohamed), Urbain Michodigni
June 26, 2022
Bought a used Volvo XC60. Asked if it had been a smoker's car previously and Jaffarian salesperson said clearly no. After a few weeks when whatever air freshener/scents they Asked if it had been a smoker's car previously and Jaffarian salesperson said clearly no. After a few weeks when whatever air freshener/scents they put in there had worn off we realized that it absolutely was a smoker's car previously. Feel like we've been mislead, lied to, and cheated. Will never go back to this dealer again. More
by Disappointed
Employees Worked With
Urbain Michodigni
June 11, 2022
Unprofessional, disrespectful, refuses to sell new or used vehicle, cannot buy parts, or even service my vehicle, avoid at all costs, you will be so much better off !!! used vehicle, cannot buy parts, or even service my vehicle, avoid at all costs, you will be so much better off !!! More
by FORRUNNER
Employees Worked With
June 10, 2022
I had a great experience with Jaffarian. The salesman was very knowledgeable and helpful! I love the car! I’m looking forward to driving it! The salesman was very knowledgeable and helpful! I love the car! I’m looking forward to driving it! More
by SUSANFOSSARELLI
Employees Worked With
Hunter Bahr
May 26, 2022
Pleasant interaction. Excellent with communications - transparent. Took the time to do a video conference call going over the car in great detail. Excellent with communications - transparent. Took the time to do a video conference call going over the car in great detail. More
by MADI
Employees Worked With
May 16, 2022
Horrible! ! Buyer beware! Had a smoke show in the finance department and was overcharged by 5500! They give you the finance paperwork on a flashdrive that was b ! Buyer beware! Had a smoke show in the finance department and was overcharged by 5500! They give you the finance paperwork on a flashdrive that was blank , so I was unaware until I received the update from the bank ! Tried to call to speak to the dealership and no return call. Filed a compliant with the Attorney Generals office to help resolve the issue. More
by Lraymond2005
Employees Worked With
April 28, 2022
Excellent car dealership, bit of a long wait to sign papers on deal but understandable these days. papers on deal but understandable these days. More
by Eric.s.bart
Employees Worked With
April 11, 2022
Worst experience with an automotive service group I have every had. They did not follow any Volvo procedures to diagnose and repair my car. 3rd time bringing my car in for related repair in 12 month perio every had. They did not follow any Volvo procedures to diagnose and repair my car. 3rd time bringing my car in for related repair in 12 month period of time. By the time they replaced the needed parts it was 1000 miles out of warranty and wanted me to pay. Car is a 2019 model. They changed the needed parts but not sure they uncovered what was really wrong with the car. I will never go to that location again. Do yourself a favor and go to Boston or Danvers or Nashua for Volvo Cars, Parts or Service. More
by CarBuff
Employees Worked With
Other Employees :
Gavin Jaffarian - Sales Manager; Robert Feole - Service Manager
March 12, 2022
We purchased a CPO Volvo XC60. Narek was awesome. He took the time to explain all the features of the car, answered all of our questions. There was no pressure. Narek made it a ve Narek was awesome. He took the time to explain all the features of the car, answered all of our questions. There was no pressure. Narek made it a very pleasant car buying experience . Everyone else at the dealership was friendly and professional. More
by aliozlem
Employees Worked With
