Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaffarian Toyota
Haverhill, MA
2,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,028 Reviews of Jaffarian Toyota
November 11, 2018
Excellent experience Ricky at Jaffarian was very fair and accommodating. I really felt that he worked with me to get me into the gorgeous Nissan Murano LE that I liked on Ricky at Jaffarian was very fair and accommodating. I really felt that he worked with me to get me into the gorgeous Nissan Murano LE that I liked online with a fair deal on my trade. I would definitely recommend working with Jaffarian for a good car buying experience. More
by Joyful
Employees Worked With
Ricky Arora
November 09, 2018
Best Deal & Buying Experience Ever. Another great buying experience for me and my grandmother, who has been buying cars from Gary Clark for years. My grandmother & I thank you Gary for e Another great buying experience for me and my grandmother, who has been buying cars from Gary Clark for years. My grandmother & I thank you Gary for everything. More
by Marty
Employees Worked With
Gary Clark
November 09, 2018
Nice conversation with Chris Holder My sales representative was very knowledgeable and very professional.He did not talk down to me when he explained ALL the features of my new Toyota. H My sales representative was very knowledgeable and very professional.He did not talk down to me when he explained ALL the features of my new Toyota. He came in to his employ on his day off in order to accommodate My schedule. He was patient & genuinely happy for us. I would recommend him to any prospective buyer. He did not place any pressure on my husband & myself when laying out All the features of the car NOR any intimidating sales tactics. He & Toyota get an uncompromising A + and THANK YOU. More
by Schnitzel
Employees Worked With
Chris Holder
November 07, 2018
Great deal at a great dealership Chris Holder was terrific, very honest and straight forward. Came into the dealership looking to make a deal and not play the game, these guys are gre Chris Holder was terrific, very honest and straight forward. Came into the dealership looking to make a deal and not play the game, these guys are great ! More
by MrHook
Employees Worked With
Tom Blanchette, Chris Holder, Brendan Conner
November 03, 2018
"I Am Very Happy" My First New Toyota Highlander, wonderful experience at Jaffarian Toyota with Ricky, His honesty, politeness and professionalism represent the dealer My First New Toyota Highlander, wonderful experience at Jaffarian Toyota with Ricky, His honesty, politeness and professionalism represent the dealership. His Knowledge about Toyota Vehicles is beyond my expection. He took his time to explained every option in my New Highlander Any one wants Toyota just see Ricky Arora He is Very Good. More
by Casey & Jessie
Employees Worked With
Ricky Arora
November 03, 2018
Never Again I setup an appointment for an “oil change”. I later got an automated email describing the service that was to be performed, which only mentioned an oi I setup an appointment for an “oil change”. I later got an automated email describing the service that was to be performed, which only mentioned an oil change. I then asked for them to check the drivers side rear tire for a possible leak. After this, I got an updated automated email that mentioned the oil change and to check the rear tire. Waited almost two hours and a total bill of $75. Of course, they threw in a tire rotation that inflated the cost that I never at any point mentioned that I wanted. Never mind the fact that they recommend my next oil change after just 1,500 miles. When you talk to these people make sure to speak to them like they’re a five year old so they understand what’s to be performed exactly. Never stepping foot in this place again. More
by AndyDufresne
Employees Worked With
Service
October 30, 2018
SUPERB Experience First I love my new Rav4. I always had a dream for Rav4 my lots of friends have the same. I went with my mother to see and drive but sales person was First I love my new Rav4. I always had a dream for Rav4 my lots of friends have the same. I went with my mother to see and drive but sales person was very nice he showed me how to use all the new safety features and many other new options in Rav4. I love it. Sales person name Ricky Arora was very humble, professional and enthusiastic. He worked with me in my budget, I appreciate his patience and qualities. I got the Rav4 the color the model I wanted. Thank you Ricky making my dream come true. and wishing you all the Best. I'll recommend him to all my friends and co-workers. The dealership is top notch, great service and waiting area, I was impress when Ricky told me that we provide shuttle service, drop off and pickup for service customers. More
by A B Jill
Employees Worked With
Ricky Arora
October 30, 2018
No BS sales experience Chris Holder was straight forward when asked questions and was easy to deal with. He dropped the car at my house an hour from the dealership and showe Chris Holder was straight forward when asked questions and was easy to deal with. He dropped the car at my house an hour from the dealership and showed my wife and I the features of the car and how to use them. From when we walked into the showroom for the first time until the car was at my house only 36 hours had elapsed. More
by T&L
Employees Worked With
Chris Holder
October 23, 2018
Great buying experience I worked with Ricky whose no pressure sale and car knowledge was the reason I went from car viewing to actually buying a RAV4 2018. The team make you I worked with Ricky whose no pressure sale and car knowledge was the reason I went from car viewing to actually buying a RAV4 2018. The team make you feel welcome and a valued customer. More
by Killala
Employees Worked With
Tom Blanchette, Ricky Arora
October 18, 2018
VERY DISAPPOINTED with "Nome or Nemo or Nimo " We went with extreme hope to buy a New Highlander for my lovely wife. We bought several vehicles from Jaffarian Toyota and Volvo in my family. My Sist We went with extreme hope to buy a New Highlander for my lovely wife. We bought several vehicles from Jaffarian Toyota and Volvo in my family. My Sister just purchased a New Rav4 from them and very happy with all the experience she had at this dealership. But our experience was ruined by a sales person name Nomi or Nemo, who was not happy to help but kept us as hostage in open lot for long time while he was helping or showing a Truck to another customer. He literally jumped on us the moment we parked our car. He never asked our name or greeted. said "you are looking for some thing ? I can help you. He never allowed us to go inside, sit down or talk. Took us straight to a highlander. left us to get license plate to test drive? We were surprise , he never asked our license or name or any other contact information. we waited almost 20 minutes out side in inventory lot, We realized he was entertaining other customer at same time and running around Other customer were also ignored by him when he was talking to us saying, I have been here for over an hour and half this sales man has no clue. knows nothing about vehicle I am interested in and arguing with me. We asked other customer his name. Never mind we decided to leave and come back some other time and ask for a different sales person but, wife doesn't want to go back and get embarrassed again. He is Awful sales person. So, here is my advise to his Supervisors and Managers Keep the Good sales staff who cares about Your valuable customers or you will keep loosing customers like us. Jaffarian just lost a loyal customer! More
by Pat. & Magie
Employees Worked With
"Nome or Nemo or Nimo "
