Jaffarian Toyota

My niece bought her first car! Always a pleasure to buy from here. I like the family owned business. They take care of you. The process is always simple. I love it there! Always a pleasure to buy from here. I like the family owned business. They take care of you. The process is always simple. I love it there! More

excellent service Always a good experience when I bring my car in for service. The staff at service desk always take the time to explain in detail what needs to be don Always a good experience when I bring my car in for service. The staff at service desk always take the time to explain in detail what needs to be done and why. They are polite, courteous and knowledgeable. They aim to please and always do. The work performed on my car is always done well and always promptly. They keep my car running like new. More

Great experience buying my new car at Jaffarians Jaffarian's treated us with respect, they listened to any questions we had, made doubly sure we understood everything that was happening, they even h Jaffarian's treated us with respect, they listened to any questions we had, made doubly sure we understood everything that was happening, they even had me test drive the new car a 2nd time to make sure it was exactly what I wanted. I was so impressed with how quickly on a Friday afternoon they got my new car registered. When I picked it up Saturday I asked what to do with the old plates and they cancelled the old registration and took care of the old plates for me. Overall the entire experience from start to finish was unexpectedly pleasant. More

Service Everything went well and it was very timely with the service. I bring both my cars to this service center. I would highly recommend this to anyone. Everything went well and it was very timely with the service. I bring both my cars to this service center. I would highly recommend this to anyone. More

All is fine except I have to bring my car back Everything went well in the leasing transaction- however - the tire monitor light went on 5 minutes after I left the lot (yesterday). I checked the ti Everything went well in the leasing transaction- however - the tire monitor light went on 5 minutes after I left the lot (yesterday). I checked the tires with a gage - overinflated - I let out 5 lbs of air per tire but the light remains on and now I have to bring it back - oyyyyyyy. Service people not too empathetic - I don't need a pity party but it is a pain!!!! More

Excellent car buying experience! Excellent car buying experience! We were shopping for a 2014 Camry and found one on line at Jaffarian Toyota in Haverhill. We went to the dealership t Excellent car buying experience! We were shopping for a 2014 Camry and found one on line at Jaffarian Toyota in Haverhill. We went to the dealership to look at the car and were assigned Brian St. Louis of the sales staff to assist us. Brian was personable, professional and a joy to work with. He showed us the car in which we were interested, we test drove it and accepted it for purchase. It turned out that the car was a dealer rental and that Toyota still held the title so there was a delay until the car title arrived. The dealership General Manager, Mike Benoit, in view of this situation, gave us a free rental car until our car was available for purchase. Brian kept us up to date on the arrival of the title and once it had arrived we went to the dealership and paid for our car - Brian had it titled, tagged and ready for us. Great experience and response of the dealership to an unusual situation. We will have our car serviced at this dealership./ More

Convenient and Pleasant In my busy schedule things have to be quick and easy. Making the appointment, being greeted upon arrival and the time taken for the maintenance was al In my busy schedule things have to be quick and easy. Making the appointment, being greeted upon arrival and the time taken for the maintenance was all convenient' quick and easy. More

Excellent salesperson and staff. Top quality. I have been coming to Jaffarian for 25 years and have always enjoyed excellent service from sales people, staff and service technicians. This is a top I have been coming to Jaffarian for 25 years and have always enjoyed excellent service from sales people, staff and service technicians. This is a top quality dealership. More

Exceptional Service from the beginning to the end As I enter the dealership I was greeted by Brian Burke who made me feel like i'm home. He showed me around the sales floor and explained every little As I enter the dealership I was greeted by Brian Burke who made me feel like i'm home. He showed me around the sales floor and explained every little detail about the car I was interested in. Brian told me about all the additional options I can get on my car, however at no point I felt pushed to get those option. It was my first time shopping at Jaffarian and I wish I came here earlier because everybody here is so nice and treat you like you are the most important customer. If you looking for a new car and don't want to feel intimidated by the sales person, come over to Jeffarian and ask for Brian Burke, his the guy you want to deal with. More

Amazing customer service I had a great experience getting a car hear for my first time leasing experience and they were so friendly and welcoming. I feel as though they went o I had a great experience getting a car hear for my first time leasing experience and they were so friendly and welcoming. I feel as though they went out of their way to help us ! Thanks guys More