Jacobs Motors

Honest and straightforward. Delivered the vehicle and picked up the trade with no issues at all Delivered the vehicle and picked up the trade with no issues at all More

Sales person Marquez "Q" was very knowledgeable. Marquez and Darrian both went above and beyond. I was very pleased with my purchase. Marquez and Darrian both went above and beyond. I was very pleased with my purchase. More

Very nice facility with helpful employees, we were able to meet in the middle and drive away with our lovely car. to meet in the middle and drive away with our lovely car. More

Excellent customer service, both before and particularly after the purchase. Manny made a long-distance transaction as easy as possible. after the purchase. Manny made a long-distance transaction as easy as possible. More

My salesperson was awesome the dealership was great unfortunately the car has a few issues but they're taken care of that without question which is much appreciated highly recommend the dealership unfortunately the car has a few issues but they're taken care of that without question which is much appreciated highly recommend the dealership More

Simple, easy, exactly what I was looking for. Smooth process from start to finish with Gabe. Thank you so much! Smooth process from start to finish with Gabe. Thank you so much! More

It was pretty good there were a few things and some issues with the vehicle I'm still dealing with issues with the vehicle I'm still dealing with More

Unfortunately an observed a lack of understanding and knowledge of customer service and poor responses to my concerns regarding the vehicle I was interested in. I walked away pretty frustrated from my in knowledge of customer service and poor responses to my concerns regarding the vehicle I was interested in. I walked away pretty frustrated from my initial visit, yet returned 4 days later after a reduction in price and a promise that the issues with the dirtiness and stains in the interior of the vehicle were going to be taken care off before the purchase, unfortunately they lied about it as well. After I had purchased the vehicle it took another two weeks of me bothering the sales person in other to get the vehicle in, and spent half a day at the dealership to still get the car dirty and stained, they had completed a superficial cleaning that didn’t do much and I could have done a better job at home. Unfortunately the vehicle has been sitting at the dealership for a whole week now and there is not much info on where the cleaning will be done. They did provided us with a loaner vehicle. This is the first time in my life I have such a disappointing experience with a dealership. I wish I will have gone with my gut and not return to the dealership to purchase the vehicle. In addition I had an approval with USAA and they didn’t want it because they had to wait 2 days for the wire transfer and end up pushing me to get finance thru TD even after I said that I was ok with not picking up the vehicle until after they get the wire from USAA. Vr, Nestor Lazu-Rivas More

Darien worked tirelessly to obtain an approval for me. After going through a lengthy divorce my credit had taken a slight beating. Darien got me approved, and my payment is less than originally planned. T After going through a lengthy divorce my credit had taken a slight beating. Darien got me approved, and my payment is less than originally planned. Thanks so much! More

Experience at Jacob motors was very excellent. I will give it 100% and I also give 1000% to everyone that helped me, especially Marquez Harris and his team because they went on beyond the limit to I will give it 100% and I also give 1000% to everyone that helped me, especially Marquez Harris and his team because they went on beyond the limit to find me into a right and perfect car and I am thankful to to have them with a professional mind and with their guidance and embrace they did a xxxx of a good job and I love it and I’m very appreciated and I want to say thank you again the whole Jacob team for having your new client. And also Marquez was a very helpful person. He did what everything that expected to do and he also gave me the rundown on everything that I need to know about a car and everything else went out his way and I want to give a special thing out to him. More