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Jacobs Mitsubishi
New Port Richey, FL
931 Reviews
Jacobs Mitsubishi is your go-to source for brand new Mitsubishi's and quality Pre Owneds, SUVs and pickup trucks near Clearwater and Tampa, Florida. We provide local drivers not only an extensive selection of Mitsubishi's and pre-owned cars for sale, but also a dedicated team of auto finance specialists, a service department, parts staff and even a collision repair facility. Our top goal is to make your Mitsubishi and ...
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Today:Open today 9:00 AM - 8:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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November 26, 2016
11 hour job took 2 months I told Mr. Ray I was unhappy and that I wanted my money back because it took them 2 months to fix the problem and that there was no deal because the b I told Mr. Ray I was unhappy and that I wanted my money back because it took them 2 months to fix the problem and that there was no deal because the bank denied the loan. Mr. Ray Sousa said that the dealership can take the loan back and I said how is that if it wasn't approved by the bank. I told Ray Sousa there is no verbal contract he then told me that they have lawyers so basically telling me I don't have a choice but to take the 2006 BMW 750Li back because I was not going to get my money back. Ray Sousa then told me that they had put a lot of money into the car I told him what are talking about Ray told me that they fixed the oil leak and fixed many other things and I told Ray I wanted proof of everything they fixed which he gave me papers to prove. Remember I said it only went in for an oil leak then it took them 2 months. All this was done without my knowledge or my approval and this is how I feel that they sold me a lemon and tried to cover their tracks. To tell all of you the truth as a U.S Army Veteran I feel as if Ray Sousa and the dealership lied to me and threatened me with lawyers to keep the money and get the car out of the dealership and that's not the end of the situation but I also have noticed they changed out the front windshield of the BMW and they didn't even have the decency of telling me. The windshield they put on is not the original BMW one because you can see the wires that come from the rear view mirror plus it doesn't say BMW on it. I told that to the salesman Jamar Johnson which he took pictures of it and even showed him there was broken glass in the car then I showed him the BMW front emblem which was gone. Purchased a car in July and got it back in October only to find more problems. As a U.S Army Veteran and now a civilian I would not recommend this dealership to my fellow Veterans or anyone because this is how I was treated I still feel I should get my money back this is posted on google my next one will be the (BBB) Better Business Bureau and the Attorney General Office. When I took in the car for them to fix the oil leak I only had it for 2 weeks and it was suppose to be an 11 hour job to be forced back in the car after 2 months. It's about money for Auto Enterprise not their customers needs or wants. Very sad to have dealerships bullying you so they can have a sale. More
by Anthony
Employees Worked With
Jamar Johnson, Ray Sousa
