Jacobs Mitsubishi

Wonderful experience I felt welcomed immediately. All of the staff was friendly and knowledgeable. The car buying process was easy and fast. Duane took the time to look at I felt welcomed immediately. All of the staff was friendly and knowledgeable. The car buying process was easy and fast. Duane took the time to look at several cars with me until I found the perfect new car. The finance department was great. They worked with me to get the best rate. Overall, wonderful experience. More

Duane was so helpful went above and beyond to help me get into an amazing truck. Called me when he said he would always responded when I called or texted him. Got me a great deal on the truck and was just a into an amazing truck. Called me when he said he would always responded when I called or texted him. Got me a great deal on the truck and was just a genuine nice guy More

Great Dealership, everyone greeted you with a smile! My salesman Pete was awesome, very easygoing and Professional!If your in the market for a vehicle, new or used, give them a try you won't go wrong!! salesman Pete was awesome, very easygoing and Professional!If your in the market for a vehicle, new or used, give them a try you won't go wrong!! More

The car salesman I worked with was Pete Kelley. He had the vehicle I wanted to check out all ready for me to test drive when I arrived. Looked at the engine bay noticed lots of dirt and dust build up and the vehicle I wanted to check out all ready for me to test drive when I arrived. Looked at the engine bay noticed lots of dirt and dust build up and he had the detailer clean it! I didnt even ask for that. Then came the dreaded paperwork process that we are all accustomed to. But surprisingly Pete's finance team had us waiting just a couple hours and afterwards I was out the door with the car I wanted! No gimmicks these guys will do business the right way. I will be a customer of theirs for a long time. Overall grade A+++++++! Keep up the great work ladies and gentlemen. And keep Pete happy there he is one of your most valuable staff members in my humble opinion. More

Pete was great! Bought a truck from Pete Kelley sight unseen. Had the truck shipped to me here in North Carolina. Pete delivered on every promise. He was willing to F Bought a truck from Pete Kelley sight unseen. Had the truck shipped to me here in North Carolina. Pete delivered on every promise. He was willing to FaceTime me two or three times, send me some video. The whole process was so simple, and I got an amazing deal. No matter where you are, call Pete for your next car or truck. More

Duane gave me a great experience in buying my new car. It was hands down some of the best service I’ve received. So big shoutout to Duane if your at Jacobs Mitsubishi looking for a car I recommend you ask fo was hands down some of the best service I’ve received. So big shoutout to Duane if your at Jacobs Mitsubishi looking for a car I recommend you ask for Duane More

Samantha and Mercedes was awesome! Very attentive informative and overall great sales ladies. These ladies worked diligently to make me feel comfortable. They sound genuine and spent time with a poss informative and overall great sales ladies. These ladies worked diligently to make me feel comfortable. They sound genuine and spent time with a possible out of town customer. Thanks so much to both. More

Thought I had the experience of a lifetime buying a truck here. After getting it home and pollen began to settle on the truck, spots were showing all over the truck. With further inspection, something had sp here. After getting it home and pollen began to settle on the truck, spots were showing all over the truck. With further inspection, something had splattered all over the passenger side of the truck and eat the clear coat off the truck is small specs all over. The top of the cab is completely destroyed. I have a confirmed email from Pete saying there is nothing wrong with.the.truck cosmeticly, so I did not feel I needed to climb up on the.top of the.truck when inspecting. The spots are hard to see in daylight, when it is wet or clean. The best part of this story is that they washed the truck twice and both times turned the truck to where the passenger side was up against the lot gate. They said they knew nothing of the damage and when pleading for them to make it right, Ray the GM, said he has video evidence of me inspecting the truck, and they gave me a good enough deal that I can get it fixed and still be ok. They claim to be a full disclosure dealer, but this is only because they are a Mitsubishi dealership now. Still acting as used car criminals on the side and will tell you what you want to hear! Anyone conducting business in an honest and professional matter doesnt need to record you during the process. Every room in the dealership records you signing documents, this is not for security purposes, this is to fight the lawyers from their xxxx way of doing business. Hope you take your business on down the road to someone who values how they treat people!! More

Thank you Duanne for your help and patience!Picking out Thank you Duanne for your help and patience! Picking out your daughters first car is never an easy process.. Duanne made this process very easy for u Thank you Duanne for your help and patience! Picking out your daughters first car is never an easy process.. Duanne made this process very easy for us. He understood our needs and concerns. Mgt and staff were very helpful and there was hardly any wait time. We would definitely recommend this dealership! More

Great experience the staff was great. Tried to work with me as much as possible. Very friendly and try to make sure they meet your demands. me as much as possible. Very friendly and try to make sure they meet your demands. More